Vendor Manager

Elevation Recruitment Group; Harrogate; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading managed service provider in the UK is seeking a Vendor Manager for an 18-month fixed-term contract based in Harrogate. This role involves overseeing supplier relationships, managing the Transitional Services Agreement, and driving performance improvements. The ideal candidate will excel in supplier management, risk coordination, and contract management. This position offers competitive compensation and two days remote work each week.

Benefits

Competitive salary

Remote work flexibility

Qualifications

• Experience in managing supplier relationships and performance against SLAs.
• Ability to coordinate stakeholders and manage risks and change.
• Strong background in procurement and contract management.

Responsibilities

• Act as TSA Manager overseeing governance and delivery.
• Manage the relationship with key suppliers.
• Monitor supplier performance and implement necessary remedies.

Skills

Supplier relationship management

Performance monitoring

Risk management

Stakeholder coordination

Contract management

Job description

Vendor Manager (18-month FTC)

Location: Harrogate (Two days a week)
Salary: Competitive

Elevation Recruitment Group’s Procurement division are working in partnership with a leading UK managed service provider, to recruit a Vendor Manager on a fixed-term contract basis. This newly created role will play a critical part in managing the Transitional Services Agreement (TSA), overseeing supplier relationships, and supporting procurement-led cost and performance initiatives during a key period of change. Reporting into the Procurement Director, the Vendor Manager will operate across Procurement, Delivery, Finance and Technology, acting as the central point of coordination for TSA governance and delivery.

Key duties of the TSA Project Manager will include:

• Acting as TSA Manager, owning end-to-end governance and delivery of the TSA
• Managing the relationship with Data Centres as a critical supplier
• Monitoring supplier performance against SLAs and KPIs and implementing remedies where required
• Coordinating stakeholders to ensure TSA commitments are delivered
• Managing risks, issues, reporting and change control throughout the transition
• Supporting contract management including amendments, extensions and exit planning
• Driving supplier performance, cost optimisation and service quality improvements
• Supporting the development of SRM tools, processes and best-pract ...