Vending Machine Field Service Engineer (Multiple Vacancies)

Smart Search Technical Ltd; London; On-site; GBP 30,000; Full time

Job summary

A leading vending machine services company is seeking a Field Service Engineer to provide technical support across multiple territories in London and surrounding areas. The role includes conducting maintenance, diagnosing faults, and installing machines while ensuring optimal performance and customer satisfaction. The ideal candidate will have proven experience in the field and a valid UK driving licence.

Benefits

Company vehicle

Mobile phone

Tools provided

Specialised training

Stable employment

Qualifications

• Proven experience as a Vending Machine Engineer is essential.
• Strong technical aptitude for mechanical and electrical systems.
• Proficiency in managing a territory and planning daily routes.
• A valid UK driving licence is required.

Responsibilities

• Conducting scheduled maintenance and servicing of vending machines.
• Diagnosing and repairing faults in the field, including technical issues.
• Installing new vending machines and providing technical support.
• Managing and organising van stock for timely repairs.

Skills

Mechanical systems experience

Electrical systems experience

Troubleshooting skills

Territory management

Customer service skills

Job description

The Opportunity

Vending Machine Field Service Engineer (Multiple Vacancies)

Location: Watford/West Herts area (M1) or Central/East Herts area (A1-A10 corridor). Covering: Watford/West Herts Role: West Herts, Bucks, North West London, and Central London; Central/East Herts Role: Central/East Herts, Central London, East London, and Essex. Salary: £30,000 per annum (based on experience).

The Role

As a Field Service Engineer, you will be responsible for providing high-quality technical support to our client\'s customer base. You will be the face of the company, ensuring machines are functioning efficiently, are well-maintained, and consistently deliver a high-quality service within your assigned territory.

Key Responsibilities

• Conducting scheduled maintenance and servicing of a variety of vending machines (hot drinks, snacks, and fresh food).
• Diagnosing and repairing faults in the field, including technical, mechanical, and electrical issues.
• Installing new vending machines and associated equipment at client sites.
• Providing excellent customer service and technical support to clients.
• Managing and organising van stock to ensure effective and timely repairs.
• Using the Vendmanager software system for logging jobs and maintaining service records (training provided).
• Managing a set territory efficiently, planning daily travel and ensuring timely call-out responses.
• Upholding the highest standards of hygiene and safety during all maintenance and repair tasks.

Skills & Qualifications

• Proven, direct experience as a Vending Machine Engineer is essential.
• A strong technical aptitude for mechanical and electrical systems.
• Excellent troubleshooting and problem-solving skills.
• Proficiency in managing a territory and planning daily routes.
• Experience with Vendmanager software is an advantage, but not essential as training will be provided.
• A valid UK driving licence is required.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

What\'s On Offer

• A competitive annual salary of £30,000, based on your level of experience.
• Company vehicle, mobile phone, and tools provided.
• Specialised training on Vendmanager software and technical aspects of new equipment.
• A stable, full-time position with a start date targeted for late September/early October.
• The chance to join a well-established company with a proud reputation for quality.