Vehicle Technician

BMW Group; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A premier vehicle service center in Warrington is seeking a Vehicle Technician to deliver high-quality service and repairs in line with our manufacturer standards. Ideal candidates will possess NVQ Level 3 (or equivalent) and have experience in a Franchised Centre, preferably with technical knowledge of BMW products. You will work in a supportive environment with opportunities for ongoing development and career progression, as well as a focus on delivering outstanding customer service.

Benefits

Specialist training with BMW UK

Employee Car Scheme

Life Assurance Scheme

Qualifications

• Extensive experience working in a Franchised Centre.
• Ability to complete a wide range of tasks within given timescales.
• Willingness to learn and develop personal knowledge.

Responsibilities

• Carry out service, diagnostic and repair work efficiently.
• Complete repair orders to Manufacturer standards.
• Deliver first time fix to meet customer satisfaction.

Skills

Highly skilled at fault diagnosis

Technical knowledge of BMW products

Ability to work autonomously

Strong interpersonal skills

Attention to detail

Ability to comply with warranty write ups

Education

NVQ Level 3 or equivalent

Tools

Manufacturer's diagnostic equipment

Computer applications

Job description

Overview

Halliwell Jones Warrington is looking for a Vehicle Technician. The position is a combination of Aftersales and BMW and MINI Sales.

Responsibilities

• To carry out service, diagnostic and repair work efficiently and competently.
• To complete repair orders to Manufacturer standards, including service check sheets, battery test reports, printouts when required from manufacturer\'s diagnostic equipment and all other necessary reports. We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on the production and availability of cars which comply with the Scheme rules.
• Family-run business and friendly culture.
• Specialist training with BMW UK.
• BMW accreditation.
• Ongoing development and achievable career path.
• State of the art facility and working environment.
• Life Assurance Scheme.
• NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a Prestige centre) and be highly skilled at fault diagnosis.
• Technical knowledge and passion for BMW products and technology.
• Highly skilled at fault diagnosis.
• Deliver first time fix to meeting customer satisfaction.
• Ability to work autonomously.
• Ability to work within given timescales and complete a wide range of tasks.
• Ability to comply with warranty write ups.
• To ensure all chargeable labour and workshop consumables are recorded on the job card.
• Highly motivated, team player that offers help and support to others, with attention to detail.
• Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
• An outstanding attitude and passion for customer service.
• An enthusiastic, dynamic and team orientated personality.
• Ability to deal with customers when necessary.
• Strong interpersonal and presentation skills.
• Strong organisational and prioritisation skills.
• Thorough knowledge of computer applications and diagnosis equipment.