Vehicle Damage Assessor

STEER AUTOMOTIVE GROUP LIMITED; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive repair company in Birmingham is looking for an experienced Vehicle Damage Assessor (VDA) to join their team. The ideal candidate will carry out accurate assessments of damaged vehicles and prepare repair estimates while ensuring clear communication with customers, insurers, and internal teams. This role offers a competitive salary, performance-related bonuses, extensive holiday, and additional benefits such as flexible working options and ongoing training. Join us to help redefine standards in accident repair.

Benefits

29 days holiday

Pension contributions

Referral bonus scheme

Enhanced parental leave

Cycle to work scheme

VIP Awards recognition scheme

Financial Wellbeing app

Onboarding training opportunities

Qualifications

• Proven experience in a VDA/Estimator role within the accident repair industry.
• Detail-oriented individual who values accuracy and professionalism.

Responsibilities

• Carry out detailed assessments of damaged vehicles.
• Prepare clear and cost-effective repair estimates.
• Communicate with customers and insurers about repair status.

Skills

Attention to detail

Communication skills

Organisational skills

Proficiency with Audatex

Education

ATA VDA accreditation (or working towards it)

Tools

Audatex

Job description

• Carrying out detailed and accurate assessments of damaged vehicles using Audatex or similar systems
• Preparing clear and cost-effective repair estimates in line with insurer and manufacturer guidelines
• Working closely with the workshop, parts department, and customer service teams to ensure smooth repair processes
• Communicating professionally with customers, insurers, and engineers regarding repair status and progress
• Ensuring all documentation is completed accurately and within required timeframes
• If you have a keen eye for detail, a passion for doing things right, and thrive in a fast-paced, customer-focused environment, this is your opportunity to be part of a business that's redefining standards in accident repair. Proven experience in a VDA/Estimator role within the accident repair industry
• ATA VDA accreditation (or working towards it)
• Proficiency with Audatex and other estimating platforms
• Strong communication and organisational skills
• A detail-oriented individual who values accuracy, efficiency, and professional integrity
• At Steer Automotive Group, we deliver more than just repairs - we provide confidence, trust, and quality in every step of the customer journey. We are currently seeking an experienced Vehicle Damage Assessor (VDA) to join our team and help ensure every vehicle is accurately assessed and efficiently processed for repair.
• Competitive salary plus performance related bonus
• 29 days holiday including public holidays plus additional days with service
• Pension contributions
• Referral bonus scheme
• Enhanced parental leave
• Enhanced sick pay
• Wagestream-a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• VIP Awards - colleague recognition scheme
• Cycle to work scheme
• Benefits App - virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training - paid for by the business
• Opportunities for career progression