Vehicle Aftersales Care Advisor | Bonus Potential & Training

Perfect Placement; Wales; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading automotive recruitment agency in Newport is seeking a Vehicle Aftersales Care Advisor. In this telephone-based role, you will book vehicle appointments and update customers about their servicing and repairs. Ideal candidates will have strong customer service skills and relevant experience. This position offers a competitive salary and benefits including bonuses and training opportunities.

Benefits

Up to £3,000 in performance bonuses

25 days annual leave plus 8 bank holidays

In-house guidance & manufacturer-accredited training

Discount gym memberships

Workplace pension scheme

Qualifications

• Prior experience in a similar customer care role is ideal.
• A stable background is desired.

Responsibilities

• Book customers' vehicles for servicing, repairs, and MOTs.
• Update customers throughout the vehicle repair journey.
• Inform customers of issues and advisories.

Skills

Good customer service skills

Telephone manner

Job description

A leading automotive recruitment agency in Newport is seeking a Vehicle Aftersales Care Advisor. In this telephone-based role, you will book vehicle appointments and update customers about their servicing and repairs. Ideal candidates will have strong customer service skills and relevant experience. This position offers a competitive salary and benefits including bonuses and training opportunities.