VanPack Operative

SevernTrentLife; Birmingham; On-site; GBP 31,000 - 37,000; Full time

Job summary

Join a leading environmental company as a VanPack Operative in Birmingham. This role involves resolving waste network issues, providing excellent customer service, and working in various environments. Enjoy a career with rewarding benefits and opportunities for growth.

Benefits

£31,481.04 plus weekend and shift allowances

25 days holiday plus bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme with company matching contributions

Sharesave scheme at a discounted rate

Dedicated training through our ‘Academy’

Electric vehicle scheme

Family-friendly policies

Two volunteering days per year

Qualifications

• Possession of a C1 license is necessary.
• Strong relationship-building skills with customers.

Responsibilities

• Resolving issues and providing excellent service to customers.
• Carrying out CCTV surveys of drainage systems.
• Liaising with other departments.

Skills

Problem Solving

Organisational Skills

Relationship Building

Self-Motivation

Education

C1 License

Job description

Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer to these questions is “yes, absolutely!” then this is the role for you!

EVERYTHING YOU NEED TO KNOW

We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering our Birmingham and surrounding areas! This team is responsible for the inspection, maintenance, improvements, and repair of our waste network.

The VanPack Operative role involves resolving various issues and providing excellent service to our customers when they need it most. You’ll work within communities, addressing issues like blocked sewers using vacuum, jetting, and blockage clearing equipment. The role operates on a shift pattern, including weekends and evenings, with some on-call/standby duties.

Other responsibilities may include:

• Carrying out CCTV surveys of drainage systems to maintain, diagnose, and determine solutions.
• Liaising with other departments such as control, operations, and maintenance.
• Working within confined spaces and at heights.
• Operating your vehicle in accordance with road transport laws and company policies.
• Maintaining your vehicle in a clean and roadworthy condition.

WHAT YOU’LL BRING TO THE ROLE

• Possession of a C1 license is necessary.
• A passion for delivering quality, right-first-time work with attention to detail.
• Self-motivation and the ability to work independently or as part of a team.
• Strong relationship-building skills with customers.
• Excellent organisational and problem-solving skills.

We welcome applicants from diverse backgrounds, believing that different perspectives help us serve our communities better.

We look for people who show up, get involved, and are eager to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job; it’s a career. We offer rewarding benefits and award-winning training to help you reach your potential, while contributing to environmental and community well-being.

Some of our key perks include:

• £31,481.04 plus weekend and shift allowances
• 25 days holiday plus bank holidays, with options to buy or sell up to 5 days
• Annual bonus scheme up to £1,500 based on performance
• Leading pension scheme with company matching contributions up to 15%
• Sharesave scheme at a discounted rate
• Dedicated training through our ‘Academy’
• Electric vehicle scheme and retail offers
• Family-friendly policies
• Two volunteering days per year

WHAT’S NEXT

We look forward to hearing from you. Please update your CV and set aside about five minutes to apply. For questions or guidance, contact our recruitment team at [e-mail].

For more insights, search #LifeAtSevernTrent on social media. We will notify you of your application outcome after the closing date—keep an eye on your emails and phone!