UX Designer - Public Sector

IBM; Leicester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in Leicester is seeking an experienced UX Designer to collaborate with cross-functional teams and ensure user-centered design principles are followed. The ideal candidate will have a Bachelor's degree in Design and professional experience in UX design, particularly with Government Digital Service (GDS) standards. Responsibilities include conducting user research, creating prototypes, and advocating for users' needs in design decisions. This role requires strong communication and collaboration skills.

Qualifications

• Must have a Bachelor's degree in Design, HCI, or related field.
• Professional experience in UX design is essential.
• Proven experience with GDS design principles and standards.

Responsibilities

• Collaborate with teams to define and ship new features.
• Conduct user research and usability testing.
• Create user flows, wireframes, and prototypes.

Skills

User-Centered Design

Collaboration

Communication

Sketch

Figma

Adobe XD

Education

Bachelor's degree in Design or related field

Tools

HTML/CSS

Job description

Collaborate with cross-functional teams to define, design, and ship new features following the GDS design principles. Conduct user research and usability testing to inform design decisions. Create user flows, wireframes, prototypes, and visual designs for web and mobile applications. Develop and maintain design systems and style guides. Contribute to the development of design standards and best practices. Advocate for users and ensure their needs are met in all design decisions. Work closely with product managers, developers, and stakeholders throughout the entire design process.

As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.

Preferred Education

• Bachelor's Degree

Required Technical And Professional Expertise

• Bachelor's degree in Design, Human-Computer Interaction, or related field.
• Professional experience in UX design.
• Proven experience with Government Digital Service (GDS) design principles and standards.
• Solid understanding of user-centered design (UCD) methodologies and processes.
• Strong portfolio showcasing a diverse range of UX design projects, particularly those within the public sector.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
• Excellent communication and collaboration skills, with the ability to articulate design decisions effectively.
• Understanding of accessibility and inclusive design.

Preferred Technical And Professional Experience

• Desirable Skills & Certifications: Certification in UCD, such as the International Professional Certification in User Experience (Ipcux), is a plus.
• Experience with Agile/Scrum methodologies.
• Familiarity with IBM design tools and methodologies.
• Knowledge of interaction design, information architecture, and content strategy.
• Experience in conducting user interviews, usability testing, and heuristic evaluations.
• Proficiency in HTML/CSS for creating interactive prototypes.
• Experience with design tokens and component libraries.
• Understanding of data privacy regulations, especially those applicable to government projects.
• Experience with designing for voice interfaces or emerging technologies.

If you are passionate about using design to improve public services and have a solid background in UX design with GDS experience, we would love to hear from you. Apply with your resume, a cover letter detailing your relevant experience, and a link to your portfolio.

IBM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note that candidates must be authorized to work in the country where the position is open.