User Experience Researcher

JR United Kingdom; North East; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading technology firm is seeking an experienced User Experience Researcher to drive strategic product developments in a complex B2B environment. You will work on a Subcontractor Portal and related applications, requiring strong UX skills and 5+ years of experience. The role offers competitive pay and the possibility of remote work with some travel to offices. Ideal candidates will possess knowledge in Figma, Miro, and Jira.

Qualifications

• 5+ years of experience building customer-centric products.
• Strong UX skills and UX research experience in agile frameworks.
• Ability to handle ambiguity and own solutions end-to-end.

Responsibilities

• Drive strategic product developments for MVP delivery.
• Work on a Subcontractor Portal integrated with Enterprise ERP.
• Conduct user interviews and gap analysis for solution design.

Skills

UX skills

UX research experience

Customer-centric product development

Problem-solving

Journey mapping

Tools

Figma

Miro

Jira

Job description

Social network you want to login/join with:

User Experience Researcher, Newcastle-upon-Tyne, Tyne and Wear

Client:

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Role: Contract UX Researcher / Designer

Pay: Up to £325-£350/day outside IR35 (6-month contract)

Location: UK Remote + occasional travel to offices in Slough/Middlesbrough

We're looking for a UX Researcher/Designer to drive strategic product developments for MVP delivery in four months, in a complex B2B environment. You'll work on a Subcontractor Portal integrated with Enterprise ERP, Applications refactor, and mobile Expenses App, with a combined business case of up to £1m ARR over 5 years.

I'd love to speak with you if...

• You have 5+ years building customer-centric products with strong UX skills and UX research experience in agile frameworks.

• You're a product designer with research passion who thrives on complex problem-solving and wants to understand problems.

• You can handle ambiguity and own solutions end-to-end, from journey mapping and user interviews to gap analysis and solution design.

Bonus points if you have:

• Deep expertise in Figma, Miro, Jira
• B2B SaaS experience
• Finance/accounting/ERP software background