Used Car Sales Manager

Group 1 Automotive; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Warrington seeks a Used Car Sales Manager to lead a team dedicated to customer satisfaction and maximize sales performance. The role involves motivating the sales team, setting clear performance objectives, and ensuring compliance with industry standards. Ideal candidates will possess excellent customer service skills, a strong sales background in the automotive industry, and effective communication abilities. Enjoy great benefits and be part of a growing company committed to exceptional service.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 access to healthcare professionals

Paid community volunteer day

Company share purchase plan

Referral financial rewards

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Proven track record in delivering excellent customer experiences.
• Experience in managing and fostering team performance.
• Strong ability to set and track performance objectives.

Responsibilities

• Lead the sales team to maximize customer satisfaction.
• Set objectives and provide regular performance feedback.
• Ensure compliance with customer experience obligations.
• Manage daily sales activities to boost revenue.

Skills

Customer service skills

Sales experience in the Automotive Industry

Multitasking ability

Attention to detail

Supervisory skills

Listening and communication skills

Full EU driving licence

Job description

Used Car Sales Manager –Mercedes- BenzWington

Build teams you can be proud of.

Supporting and leading the Sales department as a Used Car Sales Manager, you’ll be a consistent role model for the whole department, working to maximise sales and profitability.

You’ll be able to use your knowledge and experience to have a real impact on the business and wider Sales Manager team. By keeping standards high, you’ll find the freedom to build a team you can be proud of.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money everyday withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• **Plan for the years ahead**with our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• **Keep learning and growing**with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Motive the sales team to deliver an incredible customer experience for every customer that the sales team comes into contact with
• Unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
• Ensure that all sales executives have a current performance development review to maximise performance and to support individuals’ development
• Ensure that compliance is in place and that it meets all the obligations relating to the customer experience and to the manufacturer’s standards
• Manage the day-to-day sales activities such as deal files, handovers, sales funnel to maximise sales revenue
• Encourage the sales team to review processes to ensure they are working in the most efficient way
• Identify new ways of working and actively encourage the sales team to try out new ideas

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Ability to provide a first-class customer service with energy and enthusiasm
• A proven track record in sales (Ideally within the Automotive Industry)
• An effective multitasker who is methodical and efficientAttention to detail
• Ability to supervise and manage the sales process
• Excellent listening and communication skills
• Full EU driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.