Used Car Sales Manager

Porsche Retail; City Of London; On-site; GBP 50,000 - 90,000; Full time

Job summary

A prestigious automotive dealership in London is seeking a Used Car Sales Manager to oversee pre-owned vehicle sales. The successful candidate will handle operations, manage a sales team, and ensure high customer satisfaction. Candidates must have strong automotive industry experience and leadership skills. Attractive salary package and benefits offered.

Benefits

Basic Salary of £50,000

OTE of £90,000

33 days holiday per year

Tax-efficient VW Group Vehicle

Personal Fuel Allowance

Preferential leasing rates

Employee Assistance Program

Qualifications

• Significant experience in car sales from an automotive dealership.
• Strong understanding of market trends and inventory sourcing.
• Ability to manage sales operations and achieve targets.

Responsibilities

• Maximize pre-owned vehicle sales.
• Manage daily operations of pre-owned vehicle sales.
• Coach the Sales Team in pre-owned vehicles.

Skills

Experience with online retailing platforms (Autotrader)

Knowledge of vehicle valuation

Leadership skills

Communication skills

Negotiation skills

Education

Proven experience within the automotive industry

Valid driver's license

Tools

Dealership management systems (DMS)

CRM software

Online inventory tools

Job description

Overview

Porsche Retail Group (PRG) have an excellent opportunity for a Used Car Sales Manager to work for one of the world7s most iconic brands and join Porsche Centre West London. To apply for this role, you must have senior car sales experience from within an automotive dealership.

Role

In this newly created role, reporting to the General Sales Manager, the Used Car Sales Manager (UCM) will be responsible for maximising pre-owned vehicle sales and financial goals for Porsche Centre West London. You will:

• Manage all daily operations associated with the Centre7s pre-owned vehicle sales, including vehicle acquisition, inventory, pricing, reconditioning, and marketing
• Coach the Sales Team in all areas of pre-owned vehicles, and work closely with the Group Used Car Buying and Finance Teams to ensure the Centre meets its KPIs - volume, profit and most importantly, customer satisfaction
• Depose in the absence of the General Sales Manager, leading the sales team as and when required

Responsibilities

• Collaborate with the Group Used Car Buying Team to manage stock profile, pricing, and disposal of non-retail vehicles
• Oversee reconditioning processes to ensure budget compliance and timely market readiness
• Support the General Sales Manager in setting monthly, quarterly, and annual sales targets for used car performance
• Motivate the Sales Team to meet or exceed used car sales targets and deliver excellent customer service
• Coach Sales Executives on sales processes, focusing on Trade Ins and Used Car procedures
• Own the Porsche Online Car Sales system and other advertising platforms, ensuring quality imagery and video
• Line management of the Digital Media Specialist to optimise digital advertising of used car stock
• Ensure all used vehicle transactions comply with company policies and legal requirements
• Maintain accurate records of sales, trades, reconditioning, and appraisals across databases
• Ensure high customer satisfaction by handling enquiries and escalated complaints professionally, following FCA standards

Minimum Qualifications

• Experience with online retailing platforms (Autotrader, etc.)
• Strong knowledge of vehicle valuation, inventory sourcing, and market trends
• Proven experience within the automotive industry in used car performance
• Proficiency in dealership management systems (DMS), CRM software, and online inventory tools
• Excellent leadership, communication, and negotiation skills
• Knowledge/ understanding of the motor industry and applicable regulatory environment
• Valid driver7s license

Desirable Qualifications

• Highly organised, able to identity gaps and opportunities in business performance
• Excellent communication skills and ability to influence a variety of internal and external stakeholders
• A track record of performing within a fast paced, customer facing, luxury automotive environment

Benefits

• Basic Salary of a350,000. OTE of a390,000 with ability to overachieve.
• 33 days holiday per year
• 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm
• A tax efficient VW Group Vehicle
• Personal Fuel Allowance
• Option of a second VW Group Vehicle at a preferential leasing rate
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Dedicated mental health champions

Centre

Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.

Company

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Applying

Please note that eRecruitSmart is advertising the role of Used Car Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!