Used Car Sales Controller

Group 1 Automotive; Farnborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer is seeking an experienced Used Car Sales Controller. Your role will involve managing the sales operation to ensure targets are met while supervising the sales team. You’ll provide training, handle customer service, and maintain showroom standards. Excellent negotiation and communication skills are essential, and a full driving license is required. The employer offers numerous benefits, including extensive annual leave, employee discounts, and opportunities for professional development.

Benefits

33 days annual leave

Exclusive retail discounts

Discounts on cars and servicing

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated wellbeing support

24/7 healthcare access

Paid volunteering day

Company share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance options

Flexible working options

Qualifications

• Strong customer focus and dedication to service.
• Effective communication and negotiation abilities.
• Capability to perform under deadlines and manage pressure.

Responsibilities

• Manage used car sales operation and meet targets.
• Control costs and supervise sales team.
• Train Sales Executives and ensure admin procedures are followed.
• Provide exceptional customer service to ensure loyalty.

Skills

Customer awareness

Negotiation skills

Communication skills

Ability to meet deadlines

Full driving licence

Job description

Used Car Sales Controller – Ford Farnborough

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as Used Car a Sales Controller you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle‑to‑work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• **Keep learning and growing**with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Managing the operation of the used car sales ensuring various targets are met
• Maintaining rigorous control of costs
• Supervising Sales Executives and coordinating sales activity in the team
• Provide training and guidance to the Sales Executives to improve their job performance
• Compiling and agreeing deals
• Ensuring administrative procedures are adhered to for the smooth running of the department
• Maintaining showroom and stock management
• Providing exceptional customer service that leads to customer loyalty and referrals
• Maintaining good housekeeping standards and orderly administration of your work

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Customer awareness
• Negotiation and communication skills
• Ability to meet deadlines and work under pressure
• Full driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.