Upscale Travel Consultant: Expert Holiday Planning

Travel Trade Recruitment Limited; Guildford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A travel agency in Surrey is seeking a Retail Travel Consultant to assist customers with planning and booking travel arrangements. You'll need to provide excellent customer service while meeting sales targets. The role requires experience in a travel sales environment and strong communication skills. This position offers a competitive salary, with part-time hours considered, and no work on Sundays or Bank Holidays.

Benefits

Excellent basic salary

No Sundays or Bank Holidays

Occasional travel for training

Qualifications

• Experience in a retail or travel sales environment.
• Knowledge of global travel destinations and travel industry practices.

Responsibilities

• Provide expert travel advice and guidance to customers.
• Plan and book holidays, including flights, accommodation, and travel insurance.
• Handle enquiries face-to-face and online/telephone.
• Upsell travel-related products such as insurance and tours.
• Resolve customer queries and complaints in a professional manner.
• Meet individual and team sales targets.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Sales-focused mindset

Attention to detail

IT literacy

Education

Travel and Tourism qualification

Tools

Galileo

Amadeus

Job description

A travel agency in Surrey is seeking a Retail Travel Consultant to assist customers with planning and booking travel arrangements. You'll need to provide excellent customer service while meeting sales targets. The role requires experience in a travel sales environment and strong communication skills. This position offers a competitive salary, with part-time hours considered, and no work on Sundays or Bank Holidays.