University Nights Library Administrator

City Group Recruitment; Canterbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security services provider in Canterbury is seeking a University Nights Library Administrator for a night shift role. You will handle access control, assist visitors, and manage security protocols. The ideal candidate will have strong customer service skills, excellent communication abilities, and a proactive approach to conflict management. This full-time position offers £12.60 per hour, focusing on providing security for educational settings.

Qualifications

• Must be professional and inspire confidence.
• Competence in incident report writing is required.
• Strong work ethic and proactive mindset to resolve concerns.

Responsibilities

• Access control and record keeping for visitors.
• Notify staff when visitors arrive.
• Monitor and authorize entrance to maintain security.

Skills

Customer service skills

Conflict management

Communication skills

Incident report writing

Radio skills

Job description

Overview

Role: University Nights Library Administrator

Shift Pattern: 22:45pm – 07:45am (36 hours a week, 4 on, 3 off)

Pay rate: £12.60 Per hour

Location: Canterbury, CT2

Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

Responsibilities

• Access control and keeping access / egress records
• Maintenance of logbooks and registers
• Notifying appropriate people that a visitor has arrived to see them
• Keeping track of the people arriving for appointments and when they leave the building
• Answering phone calls and responding appropriately to the callers needs
• Dealing with visitors and their requests
• Receive and pass on mail deliveries
• Assist visitors when leaving the premises, e.g. arrange taxis
• Answer alarms and investigate disturbances
• Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises
• Contact the police or fire departments in cases of emergency
• Check alarm circuits and ensure the alarm system is functioning properly
• Monitor and adjust controls that regulate building systems, such as air conditioning, furnace
• Assisting with book returns

Essential Experience

• Smart, Professional and inspire confidence to our clients
• Must be competent in incident report writing
• Good radio skills
• Good communication skills on all levels
• Strong Customer service skills
• Confident in conflict management skills, Safeguarding and prevention
• Strong work ethic and proactive mindset to resolve all concerns to client expectation

Equal Opportunity

Our customer is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age