Underwriter Level 3

Munich Re; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider is looking for an Underwriter Level 3 for their Birmingham office. You will be responsible for managing a profitable portfolio, building strong relationships with intermediaries, and ensuring high levels of customer service. Ideal candidates should have strong interpersonal skills and a passion for client engagement.

Benefits

Critical illness insurance

Wellbeing and Development Scheme

Electric Vehicle Salary Sacrifice Scheme

Study & continuing Professional Development Support

Qualifications

• Strong internal and external relationship-building skills.
• Ability to interpret and use management information effectively.
• Willingness to learn established systems and processes.

Responsibilities

• Manage and grow a profitable portfolio with allocated intermediaries.
• Undertake end-to-end handling of cases for the allocated portfolio.
• Ensure effective communication and collaboration across business lines.
• Respond to customer enquiries and take ownership of issues.

Skills

Interpersonal skills

Communication skills

Ability to prioritize work

Underwriting knowledge

Customer service passion

Job description

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

We are currently looking for an Underwriter Level 3 to work with us on a full-time basis in our Birmingham office, reporting into the Underwriter & Team Leader.

You will achieve and maintain a profitable, well balanced and growing portfolio with allocated intermediaries and customers to assist in meeting long term trading objectives of the Company.

Responsibilities

• Working on site with intermediary/customers, undertaking end-to-end handling of straight forward cases for the allocated portfolio to deliver the agreed joint business development plans in line with the Company’s overall trading strategy


• Make effective on site decisions, within delegated authority, for allocated intermediaries so that work is completed efficiently.


• Working with the Cargo & Freight Underwriting Manager, the Operations Manager and the underwriting team, develop strong relationships with allocated intermediaries, balancing intermediary needs with the Company’s trading objectives in a way that will deliver profitable and balanced training growth.


• Plan and process own work so that the relevant part of the team’s workload is handled efficiently and effectively.


• Make a positive input into the team’s effectiveness, suggesting ways in which work systems and processes can be amended and improved.


• Respond to and take ownership of customer enquiries and allocated mail.


• Identify, define and close business opportunities, seeking the input of other members of staff.


• Act as a reference point on all issues for the allocated intermediary/customer referring complex issues where necessary, so that a high level of customer service is delivered.


• Ensure open communication and collaboration across all lines of business and the sales and development function.


• Undertake other duties as directed within the level of the job function.


• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.


• Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.

Knowledge and Skills

• Build and maintain strong internal relationships with other team members, the Claims Department, the Sales and Development Team, the Syndicate and the Directors.


• Build and maintain strong external relationships with a range of contacts within the allocated intermediaries and customers.


• Appropriate level of underwriting knowledge.


• Ability to interpret and effectively use management information.


• Ability and willingness to learn and understand established systems and processes.


• Good interpersonal and communication skills.


• Passionate about excellent customer service.


• Ability to prioritise own work and manage workload.

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

• Critical illness insurance + Life Assurance + Permanent Health Insurance


• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)


• Electric Vehicle Salary Sacrifice Scheme


• Study & continuing Professional Development Support