UK Rail Support Coordinator

Freightliner; Crewe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading rail freight operator is seeking a UK Rail Support Coordinator to join their team in Crewe. This role requires excellent organisational skills, attention to detail, and strong communication to manage fleet administration, process tasks, and ensure smooth operations across locations. The company offers competitive pay and a supportive work environment focused on employee growth and wellbeing. Join their award-winning team and make an impact in the rail freight industry.

Benefits

Competitive pay

Final-salary pension scheme

Enhanced maternity & paternity pay

Life assurance scheme

Health treatment reimbursement and savings on new cars

Qualifications

• Excellent organisational skills to manage multiple tasks effectively.
• Strong attention to detail with a focus on accuracy.
• Great communication skills to engage with staff and suppliers.

Responsibilities

• Manage fleet administration including lease vehicles and fuel cards.
• Process purchase orders and invoices accurately through the system.
• Maintain compliance with audits on taxi invoices and mileage logs.
• Coordinate PPE and essential equipment for new starters.
• Liaise with suppliers and internal teams for smooth operations.
• Support IT processes for devices used by staff.
• Handle ad-hoc tasks to ensure operations run smoothly.

Skills

Organisational skills

Attention to detail

Communication skills

Proficient IT user

Proactive approach

Job description

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep‑sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Freightliner was recently voted Rail Freight Company of the Year at the 2025 Multimodal Awards. We are proud to highlight the company’s commitment to increased diversity and a supportive work culture for all employees.

Role: UK Rail Support Coordinator

Location: Crewe

Are you highly organised, detail‑oriented, and ready to play a key role in supporting one of the UK’s leading rail freight operators? Join Freightliner as a UK Rail Support Coordinator and help keep our operations running smoothly.

What you’ll do

In this varied and fast‑paced role, you’ll be the backbone of our UK Rail Support team. Your responsibilities will include:

• Managing fleet administration – from lease vehicles and short‑term hires to fuel cards and toll payments.
• Processing purchase orders and invoices accurately through our procurement system.
• Maintaining compliance and accuracy with audits on taxi invoices, Oyster cards, and mileage logs.
• Coordinating PPE, ID badges, and essential equipment for new starters.
• Liaising with suppliers and internal teams to ensure smooth operations across UK Rail locations.
• Supporting IT processes for iPads and mobile devices.
• Handling ad‑hoc tasks and problem‑solving to keep everything on track.

What we’re looking for

• Excellent organisational skills – able to prioritise and manage multiple tasks.
• Strong attention to detail – accuracy is key in this role.
• Great communication skills – confident working with staff, management, and suppliers.
• Proficient IT user – comfortable with systems and digital tools.
• A proactive, hands‑on approach with the ability to work independently.

Our perks and benefits

Our people are our most important asset. We strive to empower our employees, ensuring they are trained and competent, fit for work, always informed, and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do.

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer considerable career progression, and a rewarding career in an award‑winning team alongside:

• Competitive pay
• Fantastic final‑salary pension scheme after an initial qualifying period
• Enhanced maternity & paternity pay
• Access to the company's life assurance scheme
• A range of benefits to make your own so you can get the most of your work and home life which will also help save you money and hassle. From reimbursement on health treatments, to savings on new cars.

This post is subject to standard pre‑employment checks including employment references, medical & D&A screening, and successful DBS background checks.

Could it be time to start your career journey with us? Apply today!

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.