UK & Ireland Customer Supply Lead (Hybrid)

bioMérieux SA; Basingstoke; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global leader in diagnostics is seeking a Customer Supply Manager in Basingstoke to oversee the Customer Supply team. The successful candidate will ensure customer satisfaction through effective order management and complaint resolution while leading a team of four. This hybrid role requires strong communication, analytical skills, and experience in supply chain management. A competitive salary and benefits package is offered along with opportunities for career development within the company.

Benefits

Competitive salary

Benefits package

Hybrid working policy

Qualifications

• Several years of experience in a similar role, ideally in an international environment.
• Demonstrated experience with Salesforce and SAP with proficient usage of Windows OS.

Responsibilities

• Organize and manage the Customer Supply team to ensure customer satisfaction.
• Lead and mentor the team for performance and compliance.
• Manage customer orders and resolve complaints effectively.

Skills

Customer orientation

Problem-solving skills

Communication skills

Analytical skills

Team management

Education

Bachelor or Master degree in Supply Chain or Finance

Tools

Salesforce

SAP

MS Office (Excel, Word, PowerPoint)

Job description

A global leader in diagnostics is seeking a Customer Supply Manager in Basingstoke to oversee the Customer Supply team. The successful candidate will ensure customer satisfaction through effective order management and complaint resolution while leading a team of four. This hybrid role requires strong communication, analytical skills, and experience in supply chain management. A competitive salary and benefits package is offered along with opportunities for career development within the company.