Travel-Ready Systems Support Analyst — ERP & Cloud

Northwood; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A manufacturing company in Telford is seeking an IT and Systems Support professional to enhance their systems and user experience. Key responsibilities include supporting users, maintaining systems and data accuracy, and assisting with configuration. Ideal candidates will have experience in IT support, knowledge of ERP systems, and proficiency in Microsoft cloud tools. This role offers various benefits including private medical insurance, a company pension, and discounts across multiple sectors.

Benefits

Company pension

Private Medical Insurance

Free on-site parking

Employee Assistance Program

Employee referral scheme

Qualifications

• Experience in an IT and Systems Support role, preferably in manufacturing.
• Understanding of Warehouse Management and labelling systems is desirable.
• Excellent problem-solving abilities and communication skills.

Responsibilities

• Support users and resolve issues related to systems.
• Maintain data accuracy and assist with configuration.
• Identify opportunities to streamline system usage.

Skills

Experience in IT and Systems Support

Knowledge of ERP and business systems

Strong knowledge of Microsoft cloud tools

Excellent problem-solving

Clear communication style

Curiosity and desire to learn

Tools

SAP Business ByDesign

SNAP Warehouse Management

Mandata Transport Management

Markem labelling systems

Microsoft cloud tools (Office 365, Teams, SharePoint)

Job description

A manufacturing company in Telford is seeking an IT and Systems Support professional to enhance their systems and user experience. Key responsibilities include supporting users, maintaining systems and data accuracy, and assisting with configuration. Ideal candidates will have experience in IT support, knowledge of ERP systems, and proficiency in Microsoft cloud tools. This role offers various benefits including private medical insurance, a company pension, and discounts across multiple sectors.