Travel Branch Manager

Travel Trade Recruitment Limited; Helmsley; On-site; GBP 30,000 - 40,000; Full time

Job summary

An independent travel agency in Helmsley is seeking an experienced Travel Branch Manager to lead a team of consultants and drive sales. The successful candidate will have a strong travel management background, excellent leadership skills, and a passion for customer service. This hands-on role involves setting targets, promoting individual staff development, and executing campaigns to exceed sales goals. Competitive salary and benefits package available.

Qualifications

• Relevant travel management experience.
• Strong leadership skills and ability to inspire a team.
• Passion for customer service and strong track record in sales.

Responsibilities

• Lead and motivate the team to increase sales.
• Identify training and development needs.
• Execute promotions and campaigns to improve revenue.

Skills

Leadership skills

Commercial awareness

Customer service

Sales track record

Travel and geographical knowledge

Job description

Overview

Do you consider yourself a dynamic retail travel branch manager who thrives off the challenge of increasing travel sales and getting the best out of your travel consultants? Do you want to be part of a well-respected independent travel company? My client is a leading independent travel agency that are looking for an experienced Travel Branch Manager for their store. You will be tasked with managing a team of experienced travel consultants and will need to drive the potential of this store. This is a hands-on management role, with a team of experienced Travel Consultants so the successful candidate will need to come from a travel management background.

Responsibilities

• To lead, motivate and energise your team
• Identifying training and development needs
• Recognising your individual staff's potential and promoting it
• Set targets in accordance to staffing levels, seasons and trends
• Suggest ideas and solutions to improve revenue and profit.
• Ensure that your branch goes from strength-to-strength, reaching and exceeding targets
• Plan and execute in-house promotions, company campaigns and incentives
• Keep your product and brand knowledge up to date
• Have in-depth knowledge of the company's brochures and destinations and preferred suppliers
• Analysis commercial performance
• Deal with complaints in a calm and diplomatic manner

Qualifications

• Relevant travel management experience
• Strong leadership skills
• Commercial awareness and the ability to inspire a team
• Passion for customer service
• Strong track record in sales.
• Excellent travel and geographical knowledge

Package

The salary is open to negotiation and highly competitive for the area! Great benefits package too.

To Apply

Please send your CV to (url removed) or follow the link below TO APPLY - For further information please call Gemma at Travel Trade Recruitment on (phone number removed)