Transport Planning Administrator

IDEAL PERSONNEL; Brackley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable logistics company based in Brackley is looking for a Transport Planning Assistant. You will support transport operations, ensure customer service agreements are met, and assist with planning, compliance, and administrative tasks. The ideal candidate will have strong customer service skills, an understanding of transport operations, and proficiency in Microsoft Office. This role requires excellent time management and a collaborative spirit, with a focus on ensuring compliance in a high-pressure environment.

Qualifications

• Excellent customer service skills.
• Strong understanding of transport operations.
• Proficient in Microsoft Office programs.
• Excellent time management and organisational skills.
• Ability to work collaboratively.

Responsibilities

• Assist in the smooth operation of the transport department.
• Out of hours contact for planning.
• Communicate effectively with customers and teams.
• Gather and present transport data for planning.
• Maintain compliance documentation.

Skills

Customer service skills

Understanding of transport operations

Proficient in Microsoft Office

Time management

Organisational abilities

Problem-solving abilities

Confidence and tact

Self-motivated and dedicated

Flexible approach

Integrity under pressure

Job description

Overview

Full time, Permanent – Brackley. Competitive salary. Ref No: IPRS7418. Our well-established and respected client has a permanent vacancy for a Transport Planning Assistant to support the day-to-day planning and administrative functions of the transport department. This role works closely with the Transport Planner and Transport Compliance Coordinator to help ensure customer service level agreements are met efficiently, compliantly, and in line with company standards. The Transport Planning Assistant is also to provide holiday and sickness cover for the Transport Planning.

Responsibilities

• Assists with ensuring the smooth and efficient running of the transport operation.
• Out of hours point of contact when covering planning.
• Provide clear written and verbal communication with customers, drivers, sub-contractors, and maintenance teams.
• Gather, analyse, and present transport data, including telemetry and fill rates, to support planning decisions.
• Maintain accurate filing of driver compliance, training, and HR documentation.
• Ensure all repair records are correctly documented and filed.
• Create and supply PO’s (with authorisation) ensuring costs are allocated appropriately.
• Take meeting minutes and assist in conducting investigations.
• Uploading timesheets and overtime.
• Review and sign off pre-advice documentation prior to invoicing, raising queries where necessary.
• Carry out 3PL bookings and fixings as required.
• Carry out any other reasonable duties allocated by the National Transport Manager or senior staff.
• Collaborate closely with drivers and colleagues within other areas of the operation.
• Identify opportunities for continuous improvement and added value without compromising service levels.

Qualifications and Skills

• Excellent customer service skills.
• A strong understanding of transport operations, including drivers hours, and vehicle compliance.
• Proficient in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to work collaboratively and value the development of self and others.
• Excellent time management, organisational, and problem-solving abilities.
• Confidence, tact, and a persuasive manner.
• Ability to remain calm and focused under pressure.
• Self-motivated, dedicated, and able to use initiative.
• Flexible approach with a “can-do” attitude.
• Understanding of service delivery within operational, legal, and financial constraints.
• Ability to maintain integrity in a pressurised, time-critical environment.
• Consistently completes tasks within agreed timescales.
• Demonstrates an open, direct, and honest attitude at all times.

Application and Contact

Due to the large number of responses we receive it is not always possible to respond to every application straight away. If your skills and experience match this role or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. To apply for further roles please do so.