Transport Planner / Customer Service Coordinator

The Best Connection; Redditch; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading transport company is seeking a proactive Transport Planner/Customer Service Coordinator in Redditch. The ideal candidate will have at least one year of transport planning experience and knowledge of pallet networks. Responsibilities include coordinating transport activities, maintaining relationships with drivers and customers, and resolving problems effectively. Benefits include an Employee Assistance Programme and potential bonuses, offering a supportive and rewarding work environment.

Benefits

Employee Assistance Programme

Attendance bonus after 6 months

Supportive work environment

Qualifications

• Minimum 1 year of transport planning experience.
• Knowledge of pallet networks.
• Proven ability to maintain positive relationships with drivers and customers.

Responsibilities

• Plan and coordinate transport activities.
• Maintain relationships with drivers and customers.
• Solve problems proactively and effectively.

Skills

Organised

Proactive

Customer-focused

Strong IT skills

Effective communication

Job description

Permanent Position

Are you an organised, proactive, and customer-focused transport professional? Do you have experience in planning and pallet networks? We are looking for a Transport Planner / Customer Service Coordinator to join our growing transport team.

Experience:

• Minimum 1 year of transport planning experience.
• Knowledge of pallet networks.
• Proven ability to maintain positive relationships with drivers and customers.
• Strong IT and communication skills.
• Reliable, organised, and proactive problem-solver.

Shift / Pay Rate:

• 6am - 3pm Monday to Friday
• 27k to 30k per annum

Benefits:

• Employee Assistance Programme (EAP) for all staff.
• Eligible for attendance bonus after 6 months' successful service.
• Opportunity to work in a supportive, friendly, and varied role where your skills make a real difference.