Transport Performance & Reporting Coordinator

GXO Logistics, Inc.; Newark on Trent; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading logistics company in Newark on Trent is seeking a Transport Performance & Reporting Coordinator. The role focuses on managing transport data and coordinating between planning and operations. Ideal candidates should have experience in transport environments and strong communication skills. Benefits include a salary of up to £27,500, generous holiday provisions, and opportunities for personal development.

Benefits

25 days annual leave

Flexible dental insurance

Company sponsored pension scheme

24/7 online GP service

Life assurance

Qualifications

• Proven experience in transport or similar fast-paced environment.
• Background in customer-facing roles and operational coordination.
• Knowledge of tachograph regulations and working time directive.

Responsibilities

• Assist in compiling weekly transport data and reports.
• Create a link between planning and operational teams.
• Act as a key contact for stores and customer service.

Skills

Transport systems knowledge

Communication skills

Organizational skills

Customer-focused

Numeracy skills

Literacy skills

Tools

TMS

Microlise

Paragon

Microsoft Office

Job description

Overview

The role is being offered on a full-time, permanent basis and you will work on an 'any 5 from 7' shift pattern, predominantly Monday to Friday. The hours of work will be 07:00 - 16:00.

Responsibilities

• Assisting in the compilation of weekly transport data, reporting on the control and adherence for the live plan, planned vs actual times and allocation
• Responsible for creating a working link between the planning and operational teams, supporting with key data capture and analysis
• Act as a key point of contact for stores and the customer service delivery team, providing updates on delivery issues, while also handling driver phone queries and accurately logging all calls
• Support the transport operation in strict adherence to company process and current legislation in relation to Operator Licensing and Health & Safety requirements
• Support the planning operation ensuing the feedback is given in a timely manner to ensure the relevant changes or adaptations are made to meet customer requirements and service needs in line with budget
• Proven experience in transport or similar fast-paced environment, with a background in customer-facing roles and operational coordination
• Knowledgeable in transport systems and compliance, including tachograph regulations, working time directive, and familiarity with Microsoft Office; experience with TMS, Microlise, and Paragon is desirable
• Strong organisational and communication skills, with the ability to manage challenging conversations diplomatically and confidently over the phone
• Customer-focused and resilient, able to work under pressure while delivering excellent service and demonstrating strong numeracy and literacy

About GXO

We engineer faster, smarter, leaner supply chains.

GXO is currently seeking a talented and driven individual for the role of Transport Performance & Reporting Coordinator, to work at our busy Currys site in Newark. Here you will play a key role in managing and improving the flow of operational data and reporting systems.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Benefits

Salary: up to £27,500 per annum. Benefits include 25 days annual leave (plus bank holidays), with the option to buy additional days. Flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Access to the MyBenefits platform offering discounts, cycle to work scheme, cashback cards, saving schemes, and more. GXO University provides opportunities to learn new skills and gain qualifications at a comfortable pace.