Transport Administrator

DX; Warrington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A logistics company in Warrington is seeking a Traffic Clerk to provide essential administrative support for traffic and warehousing operations. The role involves ensuring compliance with operating procedures, addressing customer enquiries, and maximizing fleet utilization to meet performance targets. Candidates should have experience in logistics, strong customer service skills, and a good understanding of local geography. This position offers competitive pay and various employee benefits, including pension and holidays.

Benefits

Competitive Rates of Pay

20 days holidays + bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Career progression opportunities

Qualifications

• Experience in traffic, warehousing, or logistics operations preferred.
• Ability to manage administrative tasks in line with company requirements.

Responsibilities

• Ensure all traffic and warehousing operations comply with company procedures.
• Support on-road management through effective communication.
• Handle customer/driver enquiries professionally.
• Maximise fleet utilisation to meet service targets.

Skills

IT literate

High competence in Excel

Good customer service

Local geographical knowledge

Job description

Role summary

The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.

Key responsibilities

• Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
• Supporting the on the road management of the traffic operation through communication and guidance
• Ensuring all required administrative tasks are completed in line with company requirements
• Dealing with customer / driver enquiries in a polite and effective manner
• Ensure service level targets and KPI’s are achieved by maximising fleet utilisation
• IT literate; with a high competence in Excel
• Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
• Knowledge of warehousing operations

Additional information on this role

It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.

Benefits:

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!