Training Supervisor

CITIZENS ADVICE SALFORD; Greater Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organization in Greater Manchester is seeking a Training Supervisor to guide and develop volunteers. This role emphasizes delivering training, providing supervision, and fostering a supportive environment for high-quality advice. Ideal candidates will have strong communication and mentoring skills, with a passion for motivating others. This position offers the chance to make a meaningful impact on both volunteers and the clients they assist.

Benefits

Pension 6%

28 days holidays plus bank holidays

Employer Assistance Programme

Qualifications

• Experience in training or supervision is ideal.
• Ability to support and encourage people from all backgrounds.

Responsibilities

• Deliver inductions and training for volunteers.
• Provide day-to-day supervision of volunteers.
• Create a positive learning environment.

Skills

Strong communication skills

Mentoring skills

Organised approach

Ability to motivate others

Job description

Hours : 21.75 per week

Pension : 6%

Holidays : 28 days plus bank holidays

Employer Assistance Programme

The Role

Join Citizens Advice Salford and help empower people in your community. We’re looking for a Training Supervisor to support and develop our team of dedicated volunteers.

In this role, you’ll deliver inductions and training, provide day‑day supervision, and ensure volunteers feel confident and supported to give high‑quality advice. You’ll play a key part in building skills, offering feedback, and creating a positive learning environment.

We’re looking for someone with strong communication and mentoring skills, an organised approach, and a passion for helping others thrive. Experience in training or supervision is ideal, but more important is your ability to support, encourage, and motivate people from all backgrounds. You may also be an Advice Session Supervisor looking for a new challenge!

This is a rewarding opportunity to make a real difference — both to the volunteers you’ll work with and to the clients they support.

What we give our staff

We truly value our colleagues – and we show that in what we offer.

We have a Family Friendly Policy that gives employees access to generous paid carers, maternity, paternity and adoption leave after 1 year of service....