Training operations & content coordinator (part-time)

Jisc; United Kingdom; On-site; GBP 21,000 - 27,000; Part time

Job summary

A leading educational organization is seeking a Training Operations & Content Coordinator on a part-time 18-month FTC basis. The role involves managing operations for the training program, coordinating events, and providing excellent support for high-quality learning resources. Key responsibilities include project managing training deliveries, compiling reports, and supporting customer queries. Candidates should have strong administrative skills and proficiency in Microsoft Office. This position offers a salary of around £21,600 for 28 hours a week, plus benefits.

Benefits

Comprehensive benefits package

Qualifications

• Demonstrable experience in administrative support roles.
• Proven experience coordinating events or webinars.
• Experience of working with data.

Responsibilities

• Project managing the annual training schedule delivery.
• Compiling and analysing reports on training activities.
• Providing comprehensive administrative support.
• Coordinating logistics for events and webinars.
• Handling customer queries and tracking feedback.
• Preparing learning environments and resources.

Skills

Administrative support

Event coordination

Data management

Organisational skills

Communication skills

IT literacy

Tools

Microsoft Office Suite

Job description

Salary: Circa £27,000 FTE per annum (actual salary circa £21,600 per annum for 28 hours per week) (negotiable based on experience) + comprehensive benefits package
Job Type: 18 month FTC
Hours: Part time (28 hours per week)

We have a unique part-time fixed term contract opportunity to join the team as a Training operations & content coordinator!

As our Training operations & content coordinator you will support the Training team in managing the operational aspects of the training programme, creating and maintaining learning content, and coordinating events and webinars.

This pivotal new role ensures smooth delivery of training activities, excellent customer support, and high-quality learning resources for stakeholders across the higher education sector.

What you’ll be doing:

• Project managing the delivery of the annual training schedule.
• Compiling and analysing reports on training activities, income, expenditure, and booking trends.
• Providing comprehensive administrative support including venue sourcing, delegate bookings, and accurate record maintenance, managing updates to e‑learning courses and maintaining all training content.
• Coordinating logistics for events and webinars including scheduling, publishing, communication, and resource preparation.
• Handling customer queries and supporting feedback tracking, peer reviews, and continuous improvement of training processes and quality.
• Preparing learning environments and resources to meet learner needs and occasionally delivering training sessions.
• Overseeing contracts and supplier agreements, while managing purchase orders, invoicing, goods receipting, and budget tracking with the relevant teams.

What we are looking for:

• Demonstrable experience in administrative support roles.
• Proven experience coordinating events or webinars.
• Experience of working with data.
• Strong organisational skills and attention to detail.
• Ability to communicate confidently with colleagues and external contacts at all levels.
• IT literacy and proficiency in Microsoft Office suite, with the ability to interpret data and produce clear reports.