Training Executive

Robinsons Brewery; Stockport; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Stockport is seeking a Training Executive to design and deliver engaging training programs across their managed pubs. The ideal candidate has a background in hospitality, excellent communication skills, and experience in developing training materials. This role offers a chance to make a significant impact on team development and customer service excellence.

Qualifications

• Essential background in pub or broader hospitality industry.
• Experienced in delivering in-house training.
• Ability to work independently and self-motivate.

Responsibilities

• Design and deliver training programs for pub teams.
• Identify training needs and develop effective solutions.
• Support onboarding and talent development initiatives.

Skills

In-house training delivery

Communication skills

Organizational skills

People development

Tools

CPL or similar LMS

Job description

About the Role

Training Executive

Reporting to the Head of People Development, you will play a key role in designing and delivering training across our managed pub estate. Each day will bring new challenges and the opportunity to make a real impact on the teams that make our pubs thrive.

You’ll work closely with General Managers to support the development of their teams, helping to create high-performing environments that consistently deliver outstanding customer service.

Key Responsibilities

• Design, develop, and deliver engaging training programmes across various business areas
• Identify training needs and skill gaps through regular assessments, site visits, and feedback from managers
• Develop and maintain training materials using CPL or a similar learning management system
• Support onboarding and induction for new team members
• Assist in talent development and succession planning within the estate
• Monitor training effectiveness and suggest improvements where necessary
• Be a key player in driving our customer satisfaction and service excellence goals

About You

• A background in the pub or wider hospitality industry is essential
• Experienced in delivering in-house training and creating structured learning programmes
• Able to identify training needs and translate them into effective, measurable development plans
• Familiar with CPL or similar platforms for learning content creation and management
• Excellent communication and presentation skills
• Highly organised, self-motivated, and comfortable working independently
• Commutable distance from Stockport, with a full UK driving licence and access to your own vehicle
• A friendly, approachable personality with a passion for people development

Why Join Us?

At Robinsons, we’re proud of our heritage but focused on the future. We offer a supportive, close-knit culture, and this role is perfect for someone currently in a junior hospitality management role looking to take a new direction in their career.

If you're ready to shape the future of hospitality talent in the Robinson Pubs