Training Coordinator

Alchemy Technology Services; Derry/Londonderry; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy in insurance is seeking a Training Program Coordinator to manage the rollout of a global Guidewire training program. This role involves organizing training sessions, maintaining calendars, collaborating with stakeholders, and tracking metrics to improve program effectiveness. Ideal candidates will have strong organizational skills and experience in large-scale training coordination. The position offers a competitive salary, hybrid working opportunities, and a supportive work environment.

Benefits

Competitive salary & discretionary annual bonus

Hybrid/flexible working

Workplace Pension

Private Medical Insurance

Group Cash Plan

Cycle to work scheme

Access to internal D&I networks

Qualifications

• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication across cultures and time zones.
• Experience coordinating global training programs.

Responsibilities

• Organise and manage scheduling for training sessions.
• Ensure training materials are accessible for participants.
• Collaborate with HR and business leaders for training alignment.
• Act as primary contact for trainers and external vendors.
• Track training metrics and generate reports.
• Collect feedback for continuous improvement.

Skills

Strong organisational and project management skills

Excellent communication and interpersonal skills

Attention to detail

Proficiency in Microsoft Teams

Ability to analyse data

Flexibility and adaptability

Education

Experience in Business Administration or related field

Tools

Microsoft Office Suite

Project management tools

Job description

About Alchemy

The insurance industry is in the midst of a digital transformation, and Alchemy is here to help lead that change. We’re a consultancy and global centre of excellence that partners with top-tier insurance companies to modernise outdated systems, improve customer experiences, and bring in fresh talent that will shape the future of insurance.

Founded in 2018, we specialise in implementing leading insurance software platforms with expert teams across the UK and globally.

We’re proud to be a consultancy that invests deeply in its people, combining technical expertise with mentorship, learning, and belonging.

The Role

To coordinate and support the global rollout of the company’s Guidewire training program, ensuring consistent delivery, high engagement, and operational efficiency across multiple regions. This role will act as the central point of contact for program logistics, communications, and administrative support, enabling a seamless experience for internal stakeholders.

Responsibilities

• Organise and manage the scheduling, logistics, and communications for locals and global training sessions.
• Ensure all training materials, resources and technology platforms are prepared and accessible for participants.
• Maintain a centralised calendar and track program milestones to ensure timely delivery collaborating with HRBP and programme managers of each programme.
• Collaborate with regional HR, L&D teams and business leaders to align training schedules and content.
• Act as the primary point of contact for trainers, facilitators and external vendors.
• Support HR and Senior Stakeholders in reporting and updating leadership on program progress and metrics.
• Manage participant onboarding, including pre-training communications, registration, and feedback collection.
• Address participant queries promptly, ensuring a positive learning experience.
• Monitor attendance and engagement, flagging potential issues for intervention.
• Track training metrics, generate reports, and provide insights to improve program effectiveness.
• Collect feedback from graduates and facilitators to inform continuous improvement initiatives.

Skills & Competencies

• Strong organisational and project management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills to work across cultures and time zones.
• Attention to detail and a commitment to delivering high-quality work.
• Proficiency in Microsoft Teams and Microsoft Office Suite.
• Ability to analyse data and produce clear, actionable insights.
• Flexibility and adaptability in a dynamic, fast-paced global environment.

Desirable Candidate

• Experience in Business Administration, learning and development or related field.
• Experience coordinating global or large-scale training programs, ideally with graduate or early talent programs.
• Familiarity with project management tools and virtual collaboration platforms.

Benefits

Competitive salary & discretionary annual bonus scheme

Hybrid/flexible working and well-being initiatives

Workplace Pension

Private Medical Insurance

Group Cash Plan

Cycle to work scheme

Access to internal D&I networks, global communities, and industry events

Fair Employment and Equal Opportunities

Alchemy is an Equal Opportunities employer and proud holder of the Diversity Mark NI Silver Standard for diversity and inclusion.

All employment decisions are based on merit, capability, and business need, and we welcome applicants from all backgrounds.