Trainer | The Christie NHS Foundation Trust

The Christie NHS Foundation Trust; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking an experienced communication skills trainer to deliver comprehensive training workshops for health professionals. The ideal candidate will possess strong communication and interpersonal skills, with a track record of delivering advanced training in various settings. The role entails collaborating with HR to assess training needs, developing innovative delivery methods, and providing expert advice to enhance communication strategies. This position offers a unique opportunity to impact healthcare training and quality across Greater Manchester.

Qualifications

• Experience delivering Advanced Communication Skills Training workshops.
• Proven ability to adapt learning and facilitation methods.

Responsibilities

• Plan, develop, and deliver training events for health professionals.
• Provide expert support to identify training needs for Christie staff.
• Analyze evaluation data and research for improvement of training programs.

Skills

Communication Skills

Leadership Skills

Interpersonal Skills

Adaptability

Education

Relevant Training Experience

Connected Facilitator Status

Job description

Overview

We are looking for a highly experienced and committed communication skills trainer to deliver our suite of communication, leadership and interpersonal skills training. You will be enthusiastic, creative and keen to offer flexible and innovative modes of delivery to meet the needs of health professionals in an ever-changing and pressurised environment. The successful candidate will already be delivering Advanced Communication Skills Training workshops and will either be an approved CONNECTED facilitator or able to demonstrate equivalent expertise and experience.

You will be involved in the planning, development, delivery and evaluation of a range of training events and services to meet the needs client groups internally and externally. This can be in a variety of settings, including face to face and on-line adapting learning and facilitation methods accordingly.

You will work closely with and provide expert support to workforce and HR colleagues, to proactively identify specialist training needs and opportunities for Christie staff at all levels. You will provide specialist knowledge and advice to external commissioners and organisations – informed by national policy and recent research.

Work with the Senior Trainer/ academy lead and alongside our Events team colleagues to develop strategies and new, innovative modes of delivery to meet the needs of all stakeholders, including hard to reach groups. Facilitate communication and leadership skills courses, including feedback to senior healthcare professionals.

The Christie is one of Europe’s leading cancer centres, based in Manchester and serving a population of 3.2 million across Greater Manchester & Cheshire. We are a national specialist with a broad reach and a focal point for cancer care, research and education.

Responsibilities

• Participate in the planning, development, delivery and evaluation of a range of training events and services to meet the needs of MCLA client groups internally and externally.
• Deliver training in a variety of settings, including face to face and online, using specialist skills to adapt learning and facilitation accordingly.
• Deliver specialist knowledge to a range of colleagues which support the strategic development of high-quality communication skills – informed by national policy and recent research.
• Provide expert support to workforce colleagues, to proactively identify specialist training needs and opportunities for all Christie staff.
• Develop strategies and new, innovative modes of delivery to meet the needs of all stakeholders, including hard to reach groups.
• Facilitate groups and individual sessions which require highly developed interpersonal skills and the ability to challenge a range of colleagues – including senior staff.
• Deliver facilitation skills / teach the teacher training courses and provide expert advice and support to associate facilitators as appropriate, being a source of specialist advocacy and learning.
• Deliver specialist training courses to complex and challenging groups, which can include highly emotive and distressing subjects and reactions. Following up and debriefing.
• Have a proactive approach to the development of new business opportunities, working alongside the Senior Maguire Trainer and Education Business Manager to develop business cases and quotations.
• Design and develop evidence-based tools for evaluation, audit and research in relation to all aspects of the training programme. Identify opportunities for dissemination of output, including publication in peer reviewed journals and presentations and high-profile conferences.
• Maintain knowledge of current research and development in the field of communication skills training.
• Analyse evaluation data, research, national policies and guidelines and theoretical developments and recommend options for developing and improving Maguire programmes, practices and services accordingly.
• Represent the Maguire at meetings and events, when required. This can include presentation to large groups and conferences to represent the strategy of the team.
• Contribute to the development of the MCLA profile by identifying opportunities for collaboration, publication and marketing.
• Communicate and support members of the MCLA team and liaise with relevant staff from the trust and network on a range of matters.
• Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders. Have an informed understanding of specialist communication needs which supports local and international markets.
• Assist in maintaining own and others health, safety and security.
• Any other duties as may be required from time to time and which are commensurate with the grade of the post.
• Be involved in the appropriate recruitment of candidates to specialist courses.
• Work alongside the Senior Trainer in the development of a cadre of specialist trainers which supports the service requirements of the Christie.

Personal Development

• Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
• Attend relevant mandatory updates.
• Be aware of relevant Trust policies and procedures and work within them.
• Manage time effectively and efficiently.
• Maintain the Christie commitment at all times embracing the core principles, values and behaviours.

General Statements and Compliance

• RISK MANAGEMENT: It is a standard element of the role to fulfil a proactive role towards the management of risk in all actions, including risk assessment, appropriate actions and reporting of incidents, near misses and hazards.
• RECORDS MANAGEMENT/DATA PROTECTION: You have a legal responsibility for all records you gather or use as part of your work within the trust, in any format. Seek guidance if unsure.
• HEALTH AND SAFETY REQUIREMENTS: You have a statutory duty of care for your own safety and that of others; cooperate with management to meet legal duties and report concerns.
• CONFIDENTIALITY AND INFORMATION SECURITY: Uphold confidentiality of all trust records; data protects under the Data Protection Act 2018 and should be managed accordingly.
• TRUST POLICIES: Observe and adhere to trust policies.
• EQUALITY, DIVERSITY AND INCLUSION: Commit to equality, diversity and inclusion in all work; uphold human rights and show fairness and respect to all.
• INFECTION CONTROL: Comply with best practice standards to reduce healthcare-associated infections (HCAI); follow policies for hand hygiene, PPE and safe disposal of sharps.
• ENVIRONMENTAL SUSTAINABILITY: Contribute to reducing the Trust’s environmental footprint and promote sustainable practices.
• FLU VACCINATION: Participate in the annual flu vaccination programme.

This advert closes on Thursday 11 Dec 2025.