Trainee White Goods Engineer

Currys plc; Snodland; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading technology retailer is seeking Trainee White Goods Engineers for their Snodland Customer Service Centre. This permanent full-time role offers a salary of £28,000 to £34,000 per annum based on experience, plus a quarterly bonus. Responsibilities include testing and fixing appliances in customer homes, providing technical support, and delivering excellent customer service. Candidates should have basic electrical knowledge and a full UK driving license. Join a supportive team with ample career development opportunities.

Benefits

First-class induction and ongoing learning

Performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Experience with electric or electro-mechanical products.
• Basic competence in electrical theory and practice.
• Ability to handle heavy appliances.

Responsibilities

• Test, diagnose, and fix white goods in customers’ homes.
• Implement technical knowledge across a range of appliances.
• Drive a company van and manage daily schedule.
• Build reputation as a home services expert.

Skills

Electrical knowledge

Customer service skills

Repair or installation experience

Job description

Role overview

Snodland
Snodland Customer Service Centre
Permanent
Full Time
Grade 3

Salary £28000-£34000 per annum depending on experience plus quarterly bonus
Shift Pattern - 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays!

Counties/areas recruiting in: West Sussex, Surrey.

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!
As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!
A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.
You’ll learn how to work your magic to keep customers’ appliances in tip‑top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.

Responsibilities

• Testing, diagnosing, and fixing white goods in our customers’ homes
• Providing and implementing technical knowledge across a range of white goods appliances
• Driving a company van and managing your own day effectively
• Building our reputation as a home services expert

Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.

Qualifications

• Repair or installation experience which includes having worked with electric or electro‑mechanical products (., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
• Electrical knowledge: demonstrable basic competence both in theory and practice
• A passion for delivering great customer service
• Ability to handle heavy White Goods (washing machines, dishwashers etc)
• A full valid UK driving licence with no more than 6 penalty points

Benefits

• First‑class induction and on‑going learning
• Performance related bonus paid quarterly
• Product discounts across the latest tech
• A range of wellbeing initiatives

Why join us

Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.