Trainee Support Analyst - Chief Operating Office

Société Générale Assurances; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent financial services group in London is seeking a Trainee Support Analyst to support the Chief Operating Officer and drive organizational change. The ideal candidate will need a degree in business, finance, or IT. Key responsibilities include coordinating strategic initiatives, managing training reports, and establishing relationships with stakeholders. This role emphasizes teamwork, strategic thinking, and effective communication. A strong foundation in Word, Excel, and PowerPoint is essential, alongside a proactive, service-oriented approach.

Qualifications

• Ability to manage multiple subjects effectively.
• Experience in investment banking market activities.
• Ability to work autonomously and complete tasks.

Responsibilities

• Provide support to the Chief Operating Officer.
• Coordinate organizational change management initiatives.
• Monitor and update monthly training and travel reports.

Skills

Ability to communicate convincingly

Strong written documentation abilities

Team player with good coordination skills

Solution-focused and service-oriented

Education

Degree in business, finance, or IT-related field

Tools

Word

Excel

PowerPoint

Job description

Trainee Support Analyst - Chief Operating Office

Location: London, United Kingdom

Reference: 25000M8A

Start date: 2025/12/01

Publication date: 2025/10/24

Societe Generale is one of Europe's leading financial services groups and a major player in the economy for over 160 years. We support 25 million clients every day with more than 126,000 staff in 65 countries.

Our Group draws on our European roots to develop our business internationally. Our unique geographic positioning enables us to connect Europe and Africa with major global financial centres in Asia and the Americas.

The Group combines financial strength, proven expertise in innovation and a sustainable growth strategy with the objective of creating value for all our stakeholders. We seek to be a trusted partner in the projects of those building tomorrow's world today.

About the team

The aim of our Service Unit (GBTO) is to deliver day‑to‑day services to our Global Banking & Investor Solutions (GBIS) Business Units and their clients to accelerate the transformation. GBTO is organised under the following structure:

• A transversal client group
• Eight service and product oriented entities
• A transversal data entity
• Seven centres of expertise

The GBTO / COO (Chief Operating Officer of GBTO) department is one of the seven centres of expertise. It is responsible for assisting the GBTO department in the overall management of the GBTO Service Unit, defining its strategy and ensuring the successful execution of its transformation. It offers support to GBTO management through a wide range of service offerings (Transformation and Financial Steering). It is also responsible for the UK platform of the Corporate Real Estate (CRE), Facilities Management and Sourcing Activities.

Summary of Key Purposes of the Role

The key purpose of the role is to provide adequate support to GBTO / COO and the wider UK Executive Committee by leading several transversal topics within the COO function, ultimately helping GBTO to execute their strategic plans and assisting the decision making of the Head of GBTO UK with precise and accurate data reporting and achieving operational efficiency.

It includes the definition and monitoring of OKR to ensure that initiatives are prioritised according to their value and contribute to the Group strategy, as well as working with teams and HR to ensure implementation.

Responsibilities

• Provide support to the Chief Operating Officer of GBTO in the UK
• Contribute to the definition of the strategy of GBTO UK (OKR, C&C, HR, Financial trajectory, …), its implementation and follow‑up
• Coordinate organisational change management initiatives on behalf of the GBTO COO UK
• Communication – organisation of various initiatives for the department
• People engagement – contribute to definition and implementation of the strategy
• Review and update the SMF handover pack, including ToR documents of committees
• Contribute to the definition and monitoring of the GBTO financial strategy
• GBTO UK staff plan follow‑up, new joiner integration, and training strategy for the whole unit
• Facilitate the development, coordination, communication, and accomplishment of short and long‑term objectives
• Establish solid working relationships with key stakeholders (tribe managers, main partners such as Compliance, Legal, HR, BU …)
• Monitor and update monthly Training, Travel and Overtime reports
• Coordinate transversal exercises / ad‑hoc studies when required

Profile required

• Degree educated within business, finance or IT related field
• Ability to communicate convincingly at all levels with key decision makers in relevant business lines and elsewhere within the investment bank
• Capacity to drive and accompany change
• Ability to manage multiple and varied subjects
• Strong written documentation abilities and experience with spreadsheets
• Strong Word, Excel and PowerPoint skills
• Team player with good coordination skills (across and between the teams in GBTO and the business)
• Understanding of Investment Banking market activities
• Compliance with confidentiality requirements
• Ability to work autonomously and be responsible for following matters through to completion
• Solution‑focused, service‑oriented and proactive

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.