Trainee Shop Manager

Farmfoods; Barnstaple; On-site; GBP 31,000 - 34,000; Full time

Job summary

A family-owned supermarket chain in Barnstaple is looking for a Trainee Shop Manager. The role comes with an 18-month structured training program culminating in a Level 4 Retail Manager apprenticeship. Responsibilities include accountability for shop routines, team motivation, and managing customer service standards. Successful candidates will enjoy a starting salary of £31,392.52, with benefits such as a staff discount and workplace pension. Join a company that promotes from within and values team development.

Benefits

30 days holiday per year

15% staff discount

Free life assurance

Workplace pension

Staff benefits package including virtual GP and discounted cinema tickets

Qualifications

• Must complete apprenticeship provider work on time and to a high standard.
• Ability to build strong working relationships with team members.

Responsibilities

• Fully accountable for your shop ensuring customer care and shop routines.
• Motivate and guide your team for efficiency and success.
• Control key costs and meet customer service standards.
• Take responsibility for recruitment and team development.

Skills

Friendly, positive, hardworking approach to work

Trustworthy and reliable

Ability to remain composed in busy situations

Strong interpersonal skills

Job description

Trainee Shop Manager

Overview

We are recruiting a permanent full‑time (45 hours per week) Trainee Shop Manager for our store in Barnstaple, Devon. The role involves a structured 18‑month training programme leading to a Level 4 Retail Manager apprenticeship and permanent employment upon successful completion.

Training & Apprenticeship

• Initial training period working alongside an experienced shop manager.
• Support from your Area Manager during a period of running your shop.
• Approx. 3‑6 months into training you take full responsibility for your shop (subject to performance review).
• Work towards a Level 4 Retail Manager apprenticeship qualification with Inspiro.
• Support with upskilling Maths and English (if required).
• Independent end‑point assessment at the end of training.

Salary & Benefits

• A starting salary of £31,392.52, with a potential increase to £33,948.94 after 6 months.
• 30 days holiday per year.
• 15% staff discount to use in any of our shops.
• Free life assurance.
• Workplace pension.
• A staff benefits package including a virtual GP, discounted cinema tickets, gym memberships, days out and travel.

Responsibilities

• Fully accountable for your shop and ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and engage in day‑to‑day tasks involved in running a busy shop.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

Qualifications & Personal Attributes

• Friendly, positive, hardworking approach to work.
• People person who builds strong working relationships.
• Trustworthy and reliable – an important part of a small team.
• Organised, calm and able to remain composed in busy, high‑pressure situations.
• Committed to completing apprenticeship provider work on time and to a high standard.

About Farmfoods

Farmfoods is a family business with ambition. We pride ourselves on offering customers great value, quality products, clean shops and a friendly, genuine customer experience. Internal promotion is encouraged; many of our team members have progressed from shop teams to management and central roles.