Trainee Liability Claims Adjuster

Charles Taylor; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global insurance services provider is seeking a Trainee Liability Claims Adjuster to develop expertise in managing a portfolio of liability claims. You will gain hands-on experience by assisting the team with preparing case management plans, participating in discussions on cause of loss, and conducting site visits for investigations. The ideal candidate holds a degree in Law or Business and possesses strong organizational skills, analytical thinking, and excellent communication abilities. This position offers a positive working environment and opportunities for professional growth.

Benefits

Professional development opportunities

Structured onboarding and training

Study assistance for qualifications

Qualifications

• Strong organizational skills; ability to manage multiple priorities.
• Methodical, accurate, and analytical approach to work.
• Excellent verbal and written communication skills.

Responsibilities

• Assist with new and ongoing claims by preparing case management plans.
• Participate in discussions on cause of loss and communicate findings.
• Attend site visits to investigate liability.

Skills

Organizational skills

Analytical thinking

Interpersonal communication

Stakeholder management

Microsoft Word proficiency

Microsoft Excel proficiency

Education

Degree in Law, Business, or equivalent

Job description

Trainee Liability Claims Adjuster

This is an opportunity to develop expertise in liability claims through a trainee position. You will gain hands‑on experience managing a broad portfolio of liability claims, working alongside highly qualified and experienced Liability Adjusters from investigation through to settlement.

The Role

The Role

Key Responsibilities

As part of the team, you will assist with both new and ongoing claims by:

• Preparing case management plans and liaising with key stakeholders (insured, insurers/brokers, reinsurers) to ensure timely and professional claim resolution.
• Participating in complex discussions on cause of loss and communicating findings clearly to insurers.
• Attending site visits to investigate liability and quantum matters.
• Preparing reports and presentations covering all aspects of claims from instruction to settlement.
• Collating and analyzing management information for internal and external distribution.
• Producing reports in compliance with professional standards, internal guidelines, and service level agreements (SLAs).
• Supporting marketing and business development activities across the region.
• Guiding and instructing surveyors, lawyers, forensic scientists, accountants, and other experts as your experience grows.
• Communicating regularly with stakeholders, approving interim payments, and preparing interim reports.
• Calculating and recommending claim settlements and preparing final reports.
• Reviewing timesheets against budgets.
• Undertaking ad hoc duties as allocated by management.
• Demonstrating and championing Charles Taylor’s values: Agility, Integrity, Care, Accountability, and Collaboration.

Required Skills

• Degree in Law, Business, or equivalent.
• Strong organizational skills with the ability to manage multiple priorities.
• Methodical, accurate, and analytical approach to work.
• Inquisitive mindset with a drive for continuous development.
• Excellent interpersonal and communication skills — clear, concise, and structured.
• Strong stakeholder management and relationship‑building abilities.
• Ability to thrive in a high‑pressure environment and meet/exceed targets.
• Excellent verbal and written skills.
• Proficiency in Microsoft Word and Excel.

About Us

Founded in 1884 as a mutual insurance association, Charles Taylor has grown into a global leader in insurance services and technology solutions. With a team of around 4,000 experts across 120+ countries, we provide unmatched specialist expertise to the global insurance market.

Our adjusting team specializes in handling complex commercial losses across major lines and geographies, including Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources. We deliver solutions for high‑value cases with a proactive, multi‑disciplinary approach.

For more information, visit www.charlestaylor.com.

Why Join Charles Taylor?

We pride ourselves on being a people‑centric business. Our culture and values define how we work with colleagues and clients. We provide:

• A positive working environment.
• Opportunities for professional development and growth.
• Structured onboarding and job‑specific training.
• Online and in‑person learning.
• Study assistance for professional qualifications.

Our Values

• Accountability – We take ownership and responsibility.
• Agility – We learn, evolve, and adapt quickly.
• Care – We are compassionate and human.
• Collaboration – We are unique but united in our work.
• Integrity – We do the right thing.

Equal Opportunity Employer

Charles Taylor is proud to be an inclusive employer. We foster an environment of mutual respect with zero tolerance for discrimination of any kind. Diversity, Equity, and Inclusion are central to delivering better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and communities.