Trainee ATM FLM Engineer

WA Consultants; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking Trainee ATM Engineers in Birmingham to manage FLM services. This role involves troubleshooting and fixing ATMs, with a flexible schedule from 8 am to 10 pm. Applicants should have excellent customer service skills and a willingness to learn. A driving license and own transportation are necessary. Training will be provided to ensure compliance and performance.

Qualifications

• Excellent customer service skills required.
• Experience with ATMs or transferable skills preferred.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Perform remedial actions to bring ATMs back online.
• Handle cash or media jams, card jams, and debris removal.
• Test ATMs after fixes and confirm transactions.

Skills

Excellent Customer service

ATM experience or transferable skills

Willingness to learn

Electronic or mechanical knowledge

Job description

Overview

Looking for 2 Trainee ATM Engineers to help with a backlog of work in Birmingham. You will be based in Birmingham or close by. You will have your own transport.

Compensation

You will get an hourly rate and then £10 per call out 4 to 10 call outs in a 8.5 hour shift. plus mileage.

Working Hours & Schedules

This is flex work covering 8am to 10pm 7 days a week. You will be advised of scheduling up to 1 month in advance. You can select which hours and days you would like to work. We are looking to build a team.

Responsibilities

ATM FLM Services consists of remedial actions to bring an ATM back online and in service referred to here as FLM Fix/es. FLM Fixes most usually do not require engineering tools, however simple engineering tools may be required. FLM Fixes may include, but not limited to, removal of cash or media jams (for example receipt jams), removal of card jams, removal of debris/dirt within ATM transport systems and on and around sensors, belts, and mechanical parts such as gears. ATMs may need to be re‑booted/reset, but in all cases, after each FLM Fix the ATM must be tested and evidence of at least one ATM cash transaction confirmed. Company will provide Contractor Resources training and documentation (where required) detailing the responsibilities and requirements which must be adhered to without exception. This is a FLM Plus role therefore some more in‑depth fixes may be involved.

Requirements

• Excellent Customer service
• ATM experience or transferable skills (Service engineer, IT support etc.) or willingness to learn
• Will consider people who have the aptitude to learn new things and have some electronic or mechanical knowledge
• Looking for ASAP start; you will have to pass security clearance including DBS and Credit Check
• Must have own car and driving licence

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.