Traffic Office Administrator

Royal Mail Group; Newtownabbey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading postal and delivery service provider is seeking a Traffic Office Administrator at Belfast Vehicle Operating Centre. This role involves maintaining crucial management systems, ensuring compliance with driving regulations, and providing administrative support. The ideal candidate should be organized, self-motivated, and possess a full UK manual driving licence. Attractive benefits include competitive pay, overtime, and opportunities for career development.

Benefits

Guaranteed hourly rate of £13.06

Paid overtime at enhanced rates

22.5 days holiday

Contributory pension scheme

Career development opportunities

Full uniform provided

Parental leave policy

Various discounts

Qualifications

• Ability to work in a fast-paced, changing environment.
• Strong sense of community and pride in work.
• No more than 6 penalty points on driving licence.

Responsibilities

• Maintain the Distribution Management System and ensure accurate data input.
• Update records in Isotrak, Business Asset Tracker, and Vision FTA.
• Issue vehicle keys and logbooks following company standards.
• Download digital tacho cards in compliance with company policy.
• Conduct daily debriefs with drivers and escalate unresolved issues.
• Ensure vehicles undergo planned maintenance and keep records updated.
• Handle additional administrative duties as needed.

Skills

Organised

Self-motivated

Computer literate

Good numeracy skills

Good literacy skills

Valid UK manual driving licence

Job description

Traffic Office Administrator

Job Reference: 327428
Location: Belfast Vehicle Operating Centre, BT36 4HQ
Job type: Permanent contract
Hours: 40 hours per week, working Mon‑Thurs, then Thurs‑Sun on rotation, working between 18:30 and 07:00

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at Belfast VOC as it plays a part in supporting a safe, efficient and cost‑effective fleet. Standards and methodology must be followed while you:

• Ensure that the Distribution Management System is kept up to date and data correctly input daily; all drivers are de‑briefed at the end of their duty.
• Ensure that Isotrak, Business Asset Tracker and Vision FTA, the system we use to record our HGV drivers’ hours is kept up to date and data correctly input daily to comply with European Legislation.
• Issue vehicle keys and logbooks in line with Royal Mail standards.
• Ensure digital tacho cards are downloaded in line with Royal Mail policy.
• Carry out daily debriefs with all drivers; any unresolved issues are passed onto the shift manager.
• Ensure planned maintenance is carried out for vehicles; the maintenance board and vehicle files are kept up to date.
• Cover additional admin duties as and when required.

A bit about you

• Organised, independent and self‑motivated.
• Happy in a fast‑paced, changing environment.
• Have a strong sense of community and want to take pride in what you do.
• Computer literate with good numeracy and literacy skills.
• Looking for a role with targets to hit and challenges to overcome.
• Have a full UK manual driving licence with no more than 6 penalty points (for any roles with driving).

What we do for you

• A guaranteed hourly rate of £13.06p/hr (paid monthly and adjusted to your working hours if part time).
• Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year.
• Contributory pension scheme.
• Lots of opportunity to develop a career.
• Full uniform provided if you're on a contract of longer than three months.
• Excellent parental leave policy.
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.

Time to apply

Ready to become an Administrator? Hit the apply button now. If your application is successful, we'll invite you to an interview.

Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/