Trading Manager

Morrisons; Ayr; On-site; GBP 30,000 - 50,000; Full time

Job summary

A prominent UK supermarket chain seeks a Trading Manager for its Ayr location. This role involves leading a team to ensure optimal product availability, delivering excellent customer service, and driving performance within a fast-paced environment. Candidates should have management experience, strong communication skills, and a passion for customer service. Competitive salary, generous bonus, and comprehensive benefits package offered.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.
• Ability to build and maintain relationships with key stakeholders.

Responsibilities

• Lead the team to the highest standards and ensure the best shopping experience for every customer.
• Plan and organize current promotions or in-store events.
• Ensure market-leading product availability across the store.

Skills

Team Management

Communication

Customer Service

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager's job is to provide the best availability and standards possible across all departments, ensuring compliance with legal and safety standards.
Reporting to the Store Manager, you will also:

• Lead the team to the highest standards and strive to ensure the best shopping experience for every customer
• Plan and organize current promotions or in-store events
• Listen to and respond to customer feedback appropriately
• Ensure market-leading product availability across the store
• Collaborate with other store managers to lead a supportive and performance-driven department
• Manage all staffing routines, including scheduling, absence, performance, and talent development
• Deliver training to empower the team to perform confidently in their roles
• Motivate colleagues to work confidently across various departments
• Identify and develop talent within the department
• Build effective relationships with other operational departments
• Lead colleagues to achieve outstanding performance against all relevant targets
• Take a leadership role within the store
• Plan resources thoroughly to meet store needs

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development opportunities, along with a competitive salary and benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount for you and your family. We also support family-friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

Explore our stores, warehouses, and colleague canteens through our 360-degree virtual tour by clicking here.

About you

If you have experience in retail, hospitality, travel & tourism, or a passion for delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders
• Flexibility and adaptability to change and challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we pride ourselves on providing a unique shopping experience. With nearly 500 stores across the UK, our team works together to offer essential food, excellent service, and a lively shopping environment. Our focus on freshness and in-store preparation makes us stand out as the UK's 5th largest supermarket, serving over 11 million customers weekly. We invest in our colleagues through industry-leading training programs, supporting career growth from the shop floor to store management.