Trading Applications Support Engineer

JPMorgan Chase & Co.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A multinational financial services firm is looking for an Applications Support team member in the Equities Prime Financial Services Production Management team. This role involves maintaining the stability of key applications, supporting stakeholders, and driving improvements in the operational environment. Candidates should possess a relevant degree, knowledge of application development, and experience in troubleshooting IT services. The ideal candidate will work collaboratively in a team, utilizing communication skills and programming expertise, with an understanding of Agile methodologies.

Qualifications

• BS/BA degree or equivalent experience.
• Basic knowledge of application development.
• Strong communication skills to translate technical language.
• Working knowledge of Unix Shell or Python.
• Ability to collaboratively work in teams.

Responsibilities

• Provide end-to-end application service delivery.
• Support day-to-day maintenance of systems.
• Monitor production environments for anomalies.
• Identify issues for escalation and communicate solutions.
• Analyze complex situations to solve management issues.

Skills

Application development knowledge

Troubleshooting and IT services

Communication skills

Programming languages (Unix Shell, Python)

Agile methodology

Monitoring tools

ITIL framework exposure

Education

BS/BA degree or equivalent experience

Tools

Standard observability tools

Job description

A multinational financial services firm is looking for an Applications Support team member in the Equities Prime Financial Services Production Management team. This role involves maintaining the stability of key applications, supporting stakeholders, and driving improvements in the operational environment. Candidates should possess a relevant degree, knowledge of application development, and experience in troubleshooting IT services. The ideal candidate will work collaboratively in a team, utilizing communication skills and programming expertise, with an understanding of Agile methodologies.