Trade Supervisor

Screwfix Direct; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in London is seeking a Trade Supervisor to foster customer relationships and lead the team in delivering excellent service. You will be responsible for developing customer loyalty and driving sales. Ideal candidates have strong interpersonal skills, a desire to learn, and a passion for the trade industry. The role offers a competitive hourly wage and numerous employee benefits.

Benefits

28 days annual leave (increasing with service)

Up to 14% pension contribution

20% discount with Screwfix and B&Q

Life cover

Discounted healthcare

Company share save schemes

Qualifications

• Great at building relationships with customers and team.
• Driven to learn and expand skill set.
• Real interest in the trade industry.

Responsibilities

• Get to know your customers and offer tailored advice.
• Take ownership of your sales KPIs.
• Guide and coach your team to excel.

Skills

Customer relationship building

Team leadership

Flexibility

Enthusiasm

Job description

Trade Supervisor

Screwfix

Greater London • £14.79 per hour • Permanent • Full-time

You'll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you'll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don't need to be an expert about Trade, it's all about relationship building. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us!

Responsibilities

• Get to know your customers - you'll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer.
• Run your own business within a business - You'll take ownership of all your own KPI\'s including Sales, account increasing, on-boarding new customers and giving great service.
• Inspire your team - following your lead, you'll guide and coach the team to do great things, building a reputation of your store to be proud of.

Qualifications

• Great at building relationships with your customers, as well as your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
• A real people person, and your enthusiasm to always do better is infectious.
• Friendly, flexible, reliable, honest and like to work hard!

What’s in it for you?

• Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• We\'ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries!

Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at [e-mail].