Trade Counter - Builders Merchant

Interaction Recruitment; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency seeks an experienced Trade Counter Sales candidate with a builders merchant background for a full-time role in Hanwell. Responsibilities include serving customers, processing orders, and building rapport with clients. The ideal candidate should have previous trade counter experience, good numerical skills, and confidence dealing with customers. The role offers a salary between £30k to £35k per annum and opportunities for growth into an Assistant Branch Manager position.

Qualifications

• Previous experience working in a builders merchant is essential.
• A confident demeanor when facing customers is required.
• Ability to work Monday to Saturday and local to Hanwell.

Responsibilities

• Serve customers over the trade counter.
• Liaise with customers and suppliers via phone and email.
• Process orders and send quotes.

Skills

Trade counter experience

Customer service skills

Numerical skills

Computer literacy

Fluent in Urdu, Punjabi, Arabic or Hindi

Job description

Interaction Recruitment are recruiting for an experienced Trade Counter Sales candidate from a builders merchant background to join their busy client in Hanwell on a full‑time permanent basis. This role works Monday to Friday 07:00 to 16:30 and Saturday 07:00 to 10:30 (1 Saturday on 1 off rota). This is a great opportunity which can offer future growth into an Assistant Branch Manager role for the right candidate.

Salary: £30k to £35k per annum DOE

Responsibilities

• Serving customers over the trade counter
• Liaising with customers and suppliers via phone and email
• Sending quotes
• Processing orders
• Building rapport with existing and new customers
• Bringing on new business and lapsed customers
• Supporting yard / back‑office staff
• Providing product knowledge to customers

Qualifications

• Previous trade counter experience
• Previous experience working in a builders merchant
• Fluent in Urdu, Punjabi, Arabic or Hindi preferred but not essential
• Confident facing customers
• Strong numerical skills to work out margins and product quantities
• Computer literate
• Able to work Monday to Saturday
• Local to Hanwell or able to commute easily
• Good telephone manner

If you’re interested in this role and would like more information, please contact Jack Ibbotson on (phone number removed) or (url removed).