Trade Counter Assistant / Driver

Eurocell Plc; Leatherhead; On-site; GBP 27,000 - 32,000; Part time

Job summary

A leading building materials company is seeking a Trade Counter Assistant / Driver in Leatherhead. You will work closely with branch management, delivering exceptional customer service, achieving sales targets, and carrying out deliveries. This permanent role requires a passion for customer relations, strong organisational skills, and a valid driving licence. The position offers a basic salary of £27,936 per year, with potential earnings of up to £31,536, along with several benefits including healthcare and holidays.

Benefits

Free Healthcare plan

3× Salary Life Assurance

High Street Discounts

25 days holiday + statutory holidays

Company Pension Plan

Exceptional monthly branch bonus

Qualifications

• Passion and energy to deliver exceptional customer service.
• Confident IT user with experience of MS Office.
• Full and valid driving licence is essential.

Responsibilities

• Work closely with the Branch Manager and Supervisor in branch operations.
• Achieve trade counter sales targets and communicate product knowledge.
• Pick, load and deliver products to customers.

Skills

Customer service skills

Organisational skills

Teamwork

IT skills

Sales skills

Tools

MS Office

SAP

Job description

Role

Trade Counter Assistant / Driver

Responsibilities

• Work closely with the Branch Manager and Branch Supervisor in day‑to‑day branch operations.
• Achieve trade counter sales targets and confidently communicate product knowledge to customers.
• Provide exceptional customer service and support to new and existing customers.
• Pick, load and deliver products to customers via Eurocell’s 3.5‑tonne flatbed trucks and LWB vans.
• Plan routes, drive safely and keep company vehicle clean.
• Support the Branch Manager with tasks and activities on time, in full.
• Comply with Health and Safety, company policies and procedures.
• Maintain excellence in customer service, operational standards and branch sales targets.
• Assist with delivery of branch operations and support branch colleagues as required.
• Maintain branch standards – including warehouse and stock management, front‑of‑house cleanliness and point‑of‑sale.

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• Hands‑on, customer‑focused approach, confident and happy to serve customers and proactively engage with future customers.
• Commercial approach to drive sales and maximise margins while ensuring customers walk away happy.
• Good organisational skills, with ability to prioritise and use own initiative.
• Confident IT user, with experience of MS Office and industry‑standard software (e.g. SAP).
• A full and valid driving licence is essential; a FLT licence could be an advantage.
• Previous branch stock‑take experience could be an advantage.
• Comfortable working in a small team and occasionally alone.
• Experience within a similar role – ideally in a trade, builders’ merchant, retail, glazing or uPVC environment – could be an advantage.

Hours & Salary

Hours: 22 hours per week – Permanent Role.

Salary: £27,936 basic salary per year (Pro Rata).

Bonus/OTE: Realistic total earning potential of up to £31,536 per year (Pro Rata).

Benefits

• Free Healthcare plan (Healthcare Cash Plan).
• 3× Salary Life Assurance.
• High Street Discounts & Employee Discount on Eurocell products.
• 25 days holiday + statutory holidays (normally 33 days in total each year).
• Enhanced Maternity and Paternity benefits.
• Christmas shutdown period.
• Company Pension Plan.
• Share Save Scheme at discounted rates.
• Exceptional monthly branch bonus.
• Industry‑leading induction and training programmes.
• Free Life Assurance Plan of 3× your Annual Salary.
• Blend of training including e‑learning and on‑the‑job training.
• Care First Employee Assistance Programme (24/7 support).
• Colleague Referral Programme (pay for successful referrals).
• Excellent opportunities to grow and progress your career.
• Branches close at 4:30 pm during the week; occasional Saturdays on rota; no Sunday opening.

Location

Bracknell, Bracknell Forest, England, United Kingdom.