TPA / Property Claims Technician

Exchange Street Executive Search; Lancashire; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment consultancy is seeking a Case Manager in Lancashire to provide first-class customer service while managing property claims including Household, Commercial, and Real Estate. The role involves detailed reporting and proactive communication with insurers and clients to ensure claims settlements. Ideal candidates will have relevant experience and strong report-writing skills.

Qualifications

• Experience in managing property claims effectively.
• Strong communication skills to liaise with various stakeholders.
• Ability to write detailed reports and recommendations.

Responsibilities

• Provide exemplary customer service to clients and colleagues.
• Manage individual caseload through to settlement.
• Write detailed reports for insurers and recommend settlements.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.

The successful applicant will work closely with a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. For all other vacancies, visit our website.