TPA / Property Claims Technician

Exchange Street Executive Search; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm is seeking a Case Manager for their Property TPA Division in Birmingham. The role involves providing exceptional customer service and managing claims through to settlement for Household, Commercial Property, and Real Estate. Candidates should have a proactive approach and strong report writing skills, while liaising effectively with insurers and stakeholders. This position offers an opportunity to work alongside a national team and handle a diverse caseload.

Qualifications

• Proven experience in customer service and claims management.
• Ability to write detailed reports and recommendations for settlement.
• Proactive approach in liaising with multiple stakeholders.

Responsibilities

• Manage claims from inception to settlement in the Property TPA Division.
• Work closely with a national team of field Adjusters.
• Ensure client service level criteria are met.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed) Job Ref: CD232.