Tool Hire Customer Apprentice

Travis Perkins; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tool hire company in Bristol is seeking a Tool Hire Customer Apprentice to join their team. This apprenticeship includes training under the Certificate in Tool Hire Programme and focuses on developing customer service skills while ensuring safety standards are met. The role offers opportunities for personal and professional growth, and candidates with basic mechanical knowledge or a keen interest in tools are preferred. A supportive development network is provided throughout the apprenticeship.

Benefits

22 days holiday plus bank holidays

Colleague bonus

Life assurance

Sharesave scheme

Colleague discounts

Qualifications

• Eager to learn and develop within the Tool Hire sector.
• Strong communication skills with customers and team members.
• Interest in tools and equipment.

Responsibilities

• Assist customers in finding and hiring tools.
• Work within a safety-focused culture.
• Participate in training and development programs.

Skills

Customer service skills

Ability to learn quickly

Basic mechanical knowledge

Job description

Apprenticeship - Keyline - Bristol, BS3 5RH

Joining our family as a Tool Hire Customer Apprentice*, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.

Hours of work:

Our branches are open Monday - Friday from 7.30am - 5.00pm. You will work 42.5 hours per week on a shift pattern during these opening hours and will be required to work every other Saturday morning.

Salary:

£Competitive + 22 days holiday plus bank holidays, colleague bonus, life assurance, sharesave scheme and group wide colleague discounts across the Travis Perkins Group (including Toolstation). On top of all of this, we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas.

How will we support you?

Right from the start of your career with us, you’ll be supported in your development. You’ll join our Certificate in Tool Hire Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:

• Our safety culture within branch
• How to service and maintain our tools
• The products we hire and the services we provide

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.

What are we looking for?

We’re looking for individuals who are keen to immerse themselves within our business and who show the potential to be future leaders. We’ll teach you the knowledge and skills you need to be great within this role but on top of that you will be:

• A natural people person – great with customers and colleagues alike
• Someone with the ability to learn new systems and skills quickly
• Someone with basic mechanical knowledge or an interest in tools and equipment

In return, you’ll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values.