Tobacco Dependency Advisor (QEH) | Provide CIC

Provide CIC; King's Lynn and West Norfolk; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A community interest company is seeking a Tobacco Dependence Advisor (TDA) to enhance smoking cessation efforts in Norfolk’s emergency departments. The role involves providing proactive support to adult patients, delivering immediate advice on quitting, and collaborating with healthcare authorities. Suitable candidates should have relevant qualifications, strong communication skills, and a commitment to public health. This position seeks to reduce smoking prevalence and improve health outcomes, contributing to a Smokefree community by 2030.

Qualifications

• Experience of working in a health or social care environment.
• Demonstrated ability to engage with patients and community.
• Understanding of public health and smoking cessation strategies.

Responsibilities

• Promote the new service in Norfolk Acute Trusts.
• Provide evidence-based advice and support to adult patients.
• Record engagement and quit attempts.
• Work collaboratively with healthcare partners.

Skills

Communication skills

Empathy

Knowledge of smoking cessation techniques

Time management

Education

Relevant health or social care qualification

Job description

Job Overview

An exciting opportunity has arisen for a highly motivated individual to join us as a Tobacco Dependence Advisor (TDA), supporting the delivery of the new Emergency Department Stop Smoking Service operating within Norfolk’s three acute hospital Trusts. The role is based at Queen Elizabeth Hospital, King’s Lynn, but may require flexible working across the Trust’s sites, including Norfolk and Norwich University Hospital and James Paget University Hospital.

Key Responsibilities

• Promote the new service in Norfolk Acute Trusts and proactively identify and engage adult patients and visitors attending the three Emergency Departments in Norfolk who smoke.
• Deliver Very Brief Advice (VBA) and provide immediate, evidence-based, non‑judgemental advice and support using brief intervention models tailored to the Emergency Department setting.
• Offer free vape starter kits to support immediate quit attempts, consistent with national harm‑reduction guidance.
• Record engagement, quit attempts, and referrals to inform performance monitoring, service evaluation, and reporting.
• Maintain contact with the patient, contacting them within 48 hours of engagement and at least once a week prior to the 28‑day quit date up to 6 weeks.
• Work to monthly targets to ensure that KPIs are met and adapt delivery in line with projected outcomes for long‑term success.
• Carry out administrative duties and input patient data onto local system and PharmOutcomes, ensuring accurate documentation in accordance with agreed SOPs.
• Work collaboratively with acute trusts, local authority public health teams, and community partners to develop and strengthen local cessation pathways.
• Provide alternative support in the community where vaping is not appropriate and refer patients requiring pharmacotherapy or more intensive support to the appropriate service.
• Maintain professional working relationships within Norfolk Acute Trusts and other relevant organisations.
• Engage in continuous professional development, completing all mandatory Trust training and NCSCT modules, and staying up‑to‑date with evidence‑based practices, techniques, and emerging guidance (including NICE).
• Manage own daily timetable of delegated tasks, including time for supervision and training, and carry out any other administrative duties required by the role.
• Promote the Service within ED and attend educational events and ED departmental meetings.

Impact Objectives

• Reduce smoking prevalence and smoking‑related health inequalities by providing evidence‑based smoking cessation support to adult smokers attending Emergency Departments (EDs) in Norfolk.
• Reduce future Emergency Department attendances and hospital admissions linked to smoking‑related conditions.
• Increase the number of quit attempts and successful smoking cessation outcomes.
• Contribute to improved population health outcomes and reduced burden on the NHS through early intervention.
• Support the Government’s ambition for Smokefree communities by 2030.
• Reduce inequalities in smoking prevalence and tobacco‑related harm among disadvantaged populations.
• Embed the smoking cessation offer as part of a whole‑system approach in collaboration with acute, community, and public health partners.
• Ensure inclusive engagement with individuals and communities experiencing the highest burden of smoking‑related harm.
• Work collaboratively with acute trusts, local authority public health teams, and community partners to develop and strengthen local cessation pathways.
• Where vaping is not deemed appropriate for the patient, establish alternative support in the community.
• Provide referrals for patients requiring alternative pharmacotherapy or more intensive support to the appropriate service.

About Provide

Provide is a Community Interest Company (social enterprise) delivering a broad range of health and social care services in the community. We are committed to safe, responsive, and high‑quality services. Provide is employee‑owned, with profits reinvested into the local community and our services. We work across a variety of settings, including community hospitals, community clinics, schools, nursing homes, primary care, and people’s homes, offering more than 40 services to children, families, and adults across Essex, Dorset, East Anglia, and the North of England.

Values & Mission

Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee‑owned social enterprise growing in size and influence, transforming lives by caring, supporting, and educating people.

Equal Opportunity & EEO Statement

Provide is an equal‑opportunity employer committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud of LGBT+, Ethnic Minority and Men’s Networks. We welcome applicants from under‑represented groups and encourage those with the skills and experience for the job to apply regardless of background.

Application Deadline

This advert closes on Thursday 1 January 2026.