Timetable Interface Manager

South Western News UK; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent railway company in the United Kingdom is seeking a Timetable Development Specialist to lead stakeholder engagements and manage timetable developments. The ideal candidate will have multiple years of experience in train planning, strong communication skills, and the ability to synthesize complex information into actionable plans. This role offers a competitive salary, travel benefits, and an inclusive working environment in Greater London.

Benefits

Free duty and leisure travel on SWR services

75% discount on other train companies

Excellent pension scheme

Qualifications

• Multiple years experience in a train planning environment.
• Relevant experience of typical rail industry planning systems and processes.
• Knowledge of Long and Short term planning processes.

Responsibilities

• Represent the TT Development programme in consultations.
• Manage relationships with programme groups regarding timetable changes.
• Provide support to the Consultation and Engagement Lead.

Skills

Train planning experience

Rail industry planning systems knowledge

Strong communication skills

Problem-solving skills

High attention to detail

Continuous improvement mindset

Tools

VoyagerPlan

TrainTRACS

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

As part of the Timetable Transformation programme, we are building SWR a Timetable Fit for the Future. In the programme we have a core team focused on the development of the timetable, alongside other workstreams incorporating Evaluation, Consultation, Infrastructure and Operational Delivery (including Traincrew). One of the challenges for this team is the workload involved in not only developing our timetable proposition, but then the requirement to represent the developed plan across our internal and external workstreams.

The purpose of this role is therefore to provide the critical interface between the timetable development team and the wider workstreams and beyond into our industry and public stakeholders. At the same time, this role will also be expected to represent back to the development team the concerns, requirements and aspirations of the external stakeholders back into the TT development workstream. In doing so, they will be expected to act as a critical friend to the development process, challenging on the design and choices being made as well as running assurance processes around the plans.

Ultimately this role will enable the programme to deliver a better future timetable which meets more of our customer and stakeholder aspirations, helping more people to get together to get the most out of life.

Your main responsibilities will be:

• Represent the TT Development programme as the SME for the Timetable across consultation and engagement sessions with Stakeholders, Colleagues, and Customers
• Manage the relationships with relevant programme groups (Consultation, Infrastructure and Operational Delivery), representing the proposed timetable changes
• Provide SME support to Consultation and Engagement Lead when responding to written questions
• Work in partnership with SWRs TT Development Manager to understand and challenge TT Development activities and decisions
• Run an assurance process to cross-check/QA developed TTs, prior to publication for use by other programme workstreams
• Own the development of adjustments to the Base plan, reflecting the anticipated CP7 and CP8 programmes/workbanks
• Support development of updated STP Base Plans across both the Engineering and Events BAU workstreams for the revised TT

You'll need to be:

• Multiple years experience in a train planning environment
• Relevant experience of typical rail industry planning systems and processes
• Knowledge and experience of Long and Short term planning processes, as well as Crew Diagramming knowledge
• Strong communication skills with an ability to synthesize and simplify a detailed train plan into customer/stakeholder friendly information
• Able to break down large and complicated problems into an actionable and achievable plan
• Excellent verbal and written communication skills to effectively work with key stakeholders and suppliers across our data estate
• Have a high attention to detail, completing work to a high level of accuracy, maintaining focus, with the ability to prioritize workloads and work to challenging deadlines
• Proactive and with a drive for continuous improvement

Desirable

• Experience working within legacy UK Rail franchise bidding process a plus
• Knowledge of VoyagerPlan and/or TrainTRACS

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.

Working pattern

Working an average of 37 hours per week over 5 days

Monday - Friday (09:00 - 17:30)

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR.

Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/