TikTok Shop Account Director

Onyx Commerce; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic social commerce agency in London is seeking an experienced Account Director to join their team. The ideal candidate should have extensive experience in social commerce, particularly with TikTok Shop and Ads strategy. You will be responsible for advising clients, building strong relationships with senior stakeholders, and managing the account management team. This role emphasizes client education and achieving measurable results. Opportunities for growth and development are part of this exciting position.

Qualifications

• Extensive experience in social commerce, especially across TikTok Shop.
• Passion for educating clients about social commerce opportunities.
• Experience in delivering results for clients.

Responsibilities

• Act as a strategic advisor for clients on TikTok Shop performance.
• Build relationships with senior clients, up to Marketing Director and CMO.
• Hire, manage, and develop account management team members.

Skills

Experience in social commerce

Client relationship management

Strong communication skills

People management experience

Job description

Job Description

Account Director

Hybrid London, UK

About Onyx

Onyx is the agency designed for TikTok. We are founded by ex‑TikTok employees and industry leaders.

There is a huge shift in the media landscape as a new generation of consumers engages with social media to research products and shape their buying decisions rather than searching in traditional channels.

Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on TikTok and drive meaningful results for their business.

About The Role

We’re expanding our client team! We’re looking for an Account Director who has extensive experience in social commerce, ideally across TikTok Shop, and Ads strategy and management. You must show real passion for educating clients about the opportunities in the social commerce space, be a strong people manager and experienced in delivering results for clients.

You will;

• Understand our clients’ business requirements and act as their strategic advisor on TikTok Shop performance
• Build great relationships with our senior clients, up to Marketing Director and CMO level and lead informative and effective client meetings
• Hire, manage, and develop account management team members

Define and ma...