Thomas Franks - General Assistant - Within a boarding school

Thomas Franks Ltd; Dover; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading independent contract caterer is seeking a catering assistant to support their team in a co-educational school near Dover. Responsibilities include customer service, food preparation, and adherence to hygiene standards. Ideal candidates will have a Level 2 Food Hygiene qualification and experience in a fast-paced catering environment. This role offers benefits such as free meals on duty and a workplace pension, along with opportunities for career progression.

Benefits

Wider wallet scheme

Free meals on duty

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Employee assistance programme

Excellent career progression

Qualifications

• Ability to demonstrate reasonable understanding and use of verbal and written English.
• Previous experience in a fast-paced catering environment is desirable.
• Willingness to learn new skills and take responsibility.

Responsibilities

• Support the team with serving customers and replenishing stocks.
• Prepare all service areas for the meal service.
• Follow food hygiene and safety practices.

Skills

Food preparation

Customer service

Teamwork

Hygiene standards

Education

Level 2 Food Hygiene qualification

Job description

Overview

A fabulous co-educational independent boarding school for children with military traditions. Set in 150 acres of Kent countryside near Dover. Catering for about 570 students and teachers. We offer a core feeding schedule of AM snack, Lunch, PM snack, Supper and a 6th form cafe. There will be a good amount of hospitality offering at this location. We offer contracts from 52 weeks to 41.8 weeks per year. This school operates 7 days a week so working patterns will vary over the working week. This role has additional benefits of free parking and use of on site gym.

Responsibilities

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the day’s business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

Qualifications

• Knowledge / competencies:
  • Hold a Level 2 Food Hygiene qualification.
  • Ability to demonstrate reasonable / good understanding and use of verbal English.
  • Ability to demonstrate reasonable / good standard of written English and reading skills.
  • Similar experience of customer and / or food preparation environment is preferred.
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others. Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge and Experience

• Previous experience of working within a fast-paced catering environment is desirable.

About Thomas Franks

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Legal and Inclusion

Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared. Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.