Therapeutic Training Facilitator in London)

Ad Warrior Ltd; City Of London; Remote; GBP 31,000; Full time

Job summary

A leading social enterprise is seeking a skilled Therapeutic Training Facilitator to join their Therapeutic & Quality Team. This remote role involves developing and delivering training modules, collaborating with various teams, and requires flexibility for travel and overnight stays. The ideal candidate will have strong facilitation skills and previous experience in a similar training role within community services or prison environments.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata'd for part time employees)

Access to Blue Light Card

25 days Annual Leave plus Bank Holidays (rising to 30 with length of service)

Contributory Pension Scheme

Death in Service Payment (2x annual salary)

Critical Illness Insurance (subject to qualifying criteria)

Qualifications

• Previous experience as a Training Facilitator, Training Coordinator, or in a similar training role.
• Experience working in a prison environment or community services with clients.
• Strong facilitation and presentation skills.
• Proven ability to manage the full training cycle.
• Excellent written and verbal communication skills, with the ability to adapt across cultures and audiences.
• Strong IT skills, including proficiency in Microsoft Word, PowerPoint, Excel, Moodle, Zoom, and Teams.
• Flexibility and willingness to travel regularly, including overnight stays.

Responsibilities

• Deliver engaging therapeutic and core training modules through face-to-face and online methods.
• Review, plan, and adapt training content to meet the needs of different roles and teams.
• Work with the TQT team to develop new training sessions and workshops for internal and external audiences.
• Complete the full training cycle: assess needs, plan, design, deliver, monitor, and evaluate.
• Maintain strong communication with diverse groups, adapting your style to different audiences.
• Support the embedding of best practice and high-quality standards across the organisation.

Skills

Facilitation skills

Presentation skills

Communication skills

IT skills (Microsoft Word, PowerPoint, Excel, Moodle, Zoom, Teams)

Flexibility and adaptability

Education

Experience as a Training Facilitator or similar role

Experience in a prison environment or community services

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Moodle

Zoom

Microsoft Teams

Job description

Overview

Therapeutic Training Facilitator – Location: Fully Remote – Salary: £30,306 per annum – Vacancy Type: Permanent, Full Time – Closing Date: 7 th October 2025

We are seeking a skilled Therapeutic Training Facilitator to join our Therapeutic & Quality Team. Reporting to the Therapeutic Training Team Leader, you will review, develop, and deliver therapeutic and core training modules across our diverse organisation, using a blended approach of face-to-face and online delivery.

You will work closely with colleagues across the Therapeutic & Quality Team to ensure training is relevant and tailored to staff in different roles. In addition, you will collaborate with the Head of Therapeutic Quality and Training (TQT) to design and deliver training sessions and workshops for a wider audience, including prison officers and partner organisations.

This is a remote role; however, substantial travel and overnight stays will be required to deliver training across our project sites in England and Wales.

Responsibilities

• Deliver engaging therapeutic and core training modules through face-to-face and online methods.
• Review, plan, and adapt training content to meet the needs of different roles and teams.
• Work with the TQT team to develop new training sessions and workshops for internal and external audiences.
• Complete the full training cycle: assess needs, plan, design, deliver, monitor, and evaluate.
• Maintain strong communication with diverse groups, adapting your style to different audiences.
• Support the embedding of best practice and high-quality standards across the organisation.

Essential Criteria

• Previous experience as a Training Facilitator, Training Coordinator, or in a similar training role.
• Experience working in a prison environment or community services with clients.
• Strong facilitation and presentation skills.
• Proven ability to manage the full training cycle.
• Excellent written and verbal communication skills, with the ability to adapt across cultures and audiences.
• Strong IT skills, including proficiency in Microsoft Word, PowerPoint, Excel, Moodle, Zoom, and Teams.
• Flexibility and willingness to travel regularly, including overnight stays.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with 'Lived Experience' of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ’Eligibility to Work in the UK’ requirements.

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application:

https://careers.forwardtrust.org.uk/vacancies/384/therapeutic-training-facilitator.html