Theatre Operations Manager - Hayes, London

Parkwood Leisure Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading theatre management company in Greater London seeks a Theatre Operations Manager to oversee daily operations at the Beck Theatre in Hayes. The role involves leading front-of-house staff, maintaining safety protocols, and ensuring a positive experience for audiences. Ideal candidates should have proven management experience in venue operations, strong leadership skills, and a passion for live theatre. The position offers career progression and benefits including gym membership.

Benefits

Free gym membership for you and a nominated person

Employee discount portal

Company sick pay

Career Progression

Qualifications

• Proven experience in venue or theatre operations management.
• Knowledge of health & safety, risk assessment, and licensing requirements.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Manage daily theatre operations, ensuring performances and events run safely and efficiently.
• Oversee Front of House, Box Office, and Technical & Facilities teams.
• Develop and implement health & safety, licensing, and compliance procedures.

Skills

Leadership skills

Organisational skills

Communication skills

People management

Attention to detail

Job description

Theatre Operations Manager - Hayes, London

Location: Beck Theatre - Hayes, West London

Contract: Full-time, Permanent

Salary: Up to £40,000

About Us

The Beck Theatre is a vibrant west London venue presenting a mix of live performance and events.

Parkwood Theatres have secured a 10 year contract to manage the 600 seat theatre.

Parkwood prides itself on delivering exceptional experiences for our audiences and artists alike, by nurturing a welcoming, inclusive and diverse environment for all.

The Role

Responsible for overseeing the smooth running of all aspects of the theatre's day‑to‑day operations, ensuring a positive audience experience by managing front‑of‑house staff, maintaining the building's upkeep, enforcing safety protocols, and coordinating administrative tasks, all while prioritising a positive working environment for staff.

The role demands significant cross‑company working and close engagement with Parkwood Theatres central executive team, other Parkwood Theatre Operations Managers, our Client London Borough of Hillingdon and the wider Parkwood Leisure head office support teams.

Key Responsibilities

• Manage daily theatre operations, ensuring performances and events run safely and efficiently.
• Oversee Front of House, Box Office, and Technical & Facilities teams.
• Develop and implement health & safety, licensing, and compliance procedures.
• Manage budgets, schedules, and staffing to meet operational and financial targets.
• Following events being created by the central programming team to liaise with visiting companies, promoters, and suppliers to support smooth event delivery.
• Lead on audience experience initiatives and uphold accessibility and inclusion standards.
• Support venue maintenance, security, and emergency planning.

About You

You’ll bring strong leadership and organisational skills, a calm head under pressure and a passion for live theatre.

What you should have

• Proven experience in venue or theatre operations management.
• Knowledge of health & safety, risk assessment, and licensing requirements.
• Excellent communication and people management skills.
• A proactive, solution‑focused approach and attention to detail.
• Willingness to work flexible hours, including evenings and weekends.

What can Parkwood Theatres offer you?

• Free gym membership for you and a nominated person.
• Employee discount portal.
• Company sick pay.
• Career Progression and More.

How to apply

If you feel like you'd be successful in this role or are interested to know more, we'd love to hear from you.

Please apply for the role by attaching your CV.

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process.

Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.