Texas Regional Airport Director - Lead Operations

British Airways; United Kingdom; On-site; GBP 91,000 - 112,000; Full time

Job summary

A leading global airline is seeking a Regional Airport Director for its Texas operations. The role involves managing teams at three major airports, ensuring excellent service delivery while meeting operational KPIs. Strong experience in people and supplier management is required, along with a bachelor's degree. The ideal candidate will inspire high performance amidst challenges. This position is crucial in maintaining safety and compliance standards.

Responsibilities

• Coach and develop a team to deliver excellent customer service.
• Create an environment that fosters high staff engagement.
• Ensure delivery of all station operational KPIs and customer service targets.
• Represent the company in all customer-related issues at the airport.
• Ensure compliance with all safety and security processes.
• Manage budgets and ensure financial compliance.
• Negotiate with suppliers within corporate parameters.

Skills

Airport operational experience

People Management

Supplier Management

Conflict management

Crisis management

Ability to work independently

Safety awareness

Security awareness

Proficient with MS Word

Proficient with MS Excel

Proficient with MS PowerPoint

Education

Bachelor’s degree preferred

Associate degree or equivalent

Job description

A leading global airline is seeking a Regional Airport Director for its Texas operations. The role involves managing teams at three major airports, ensuring excellent service delivery while meeting operational KPIs. Strong experience in people and supplier management is required, along with a bachelor's degree. The ideal candidate will inspire high performance amidst challenges. This position is crucial in maintaining safety and compliance standards.