Test Technician

Reed Specialist Recruitment; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Warranty Test Technician to join an engineering team in Warwickshire. This hands-on role involves analyzing and testing customer warranty returns to enhance product quality and reduce costs. Candidates should have a strong understanding of fuel systems and experience with diagnostics, alongside relevant qualifications such as GCSEs. This position offers a dynamic environment focused on continuous improvement.

Qualifications

• Hands-on approach with strong analytical skills.
• Ability to interpret data and perform root cause analysis.
• Team-oriented capabilities with independent working skills.

Responsibilities

• Inspect and diagnose returned units against OEM specifications.
• Conduct root cause analysis and recommend corrective actions.
• Manage product flow through the warranty department efficiently.

Skills

Understanding of fuel systems

Experience using machinery and hand tools

Strong communication skills

Proficiency in Microsoft Excel

Problem-solving skills

Education

GCSEs (A-C)

IVQ Technician Certificate

BTEC First Certificate

NVQ Level 2

Job description

Overview

Job Title: Warranty Test Technician

Location: Warwickshire

Department: Engineering

Reporting to: Head of Engineering

An opportunity has arisen for a Warranty Test Technician to join a dedicated engineering team, focusing on the detailed analysis and testing of customer warranty returns. This role is ideal for someone with a hands-on approach and strong analytical skills, looking to contribute to product quality improvements and warranty cost reduction initiatives.

Responsibilities

• Inspect and diagnose returned units against OEM specifications to identify faults.
• Report analysis data in customer-specific formats within agreed timeframes.
• Conduct root cause analysis and recommend corrective and preventative actions.
• Provide technical support across internal departments to enhance product quality.
• Communicate fault and liability findings to management for corrective action planning.
• Ensure lessons learned are captured and applied to future projects.
• Participate in cross-departmental meetings to improve build quality and reduce warranty claims.
• Manage product flow through the warranty department efficiently.
• Maintain calibration systems and ensure equipment is correctly calibrated.
• Support special projects and contribute to continuous improvement activities.
• Prepare simple reports and present findings to management.

Requirements

• Understanding of fuel systems, hydraulic, and electromechanical systems (preferred).
• Experience using machinery and hand tools for diagnostics and measurement.
• Ability to interpret data and perform root cause analysis.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Excel and Word.
• Team-oriented with problem-solving and analytical capabilities.
• Ability to work independently and present data effectively.
• Relevant qualifications such as GCSEs (A-C), IVQ Technician Certificate, BTEC First Certificate, or NVQ Level 2.

This is a great opportunity for someone looking to make a tangible impact on product quality and customer satisfaction in a dynamic engineering environment.