Tesco Store Manager

Tesco UK; Colchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in Colchester is looking for a Store Manager to lead their team, focus on customer service, and drive sales. The ideal candidate will have strong leadership skills, a proven ability to coach and develop team members, and a commitment to safety and compliance in the store's operations. This role offers a permanent contract with a flexible working pattern.

Qualifications

• Experience in a retail environment, preferably in a management role.
• Proven ability to lead and motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Recruit and train the best people for your team.
• Coach the team on product knowledge and customer service.
• Drive trade activity and maximize profit.
• Ensure safety and compliance within the store.
• Build relationships with customers and colleagues.

Skills

Recruiting and training team members

Coaching and leadership

Sales growth and profit maximization

Communication

Customer service

Decision making in challenging environments

Job description

Tesco: Store Manager

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

Offer conditions: If successful, offer will be conditional upon providing bank account details before the agreed start date.

Responsibilities

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in driving trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
• You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
• You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
• You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

Our Vision

At Tesco, we aim to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, Equity and Inclusion (DEI)

Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. Everyone’s Welcome.

Flexible Working

We welcome chats about flexible working to support candidates at various life stages, whether early in career, caregiving, retirement or other personal circumstances. Discuss your needs during application.

Accessibility

We are proud to be an accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. Further information on the support we can offer is available.

Important Information

Tesco will only recruit individuals who have passed the school leaver’s age. For your country’s school leaver’s age, please find out the details. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirit counters, bakery and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. Individual feedback will only be provided to candidates who attend an interview.

For more information about Tesco, visit www.tescoplc.com.